Satsuma Loans

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Company Information

  • Company Name:
    Satsuma Loans
  • Website Address:
  • FCA IP:
    002529
  • Business address:
    1 Godwin Street, Bradford, BD1 2SU
  • Phone number:
    0800 694 0004

Satsuma loans help many borrowers to manage their finances and to make ends meet. These loans feature zero fees and a strong success rate among previous customers. Ninety percent of Satsuma customers state that they would be happy to take out a loan through us again after already having borrowed once. Satsuma is a financial services provider that aims to achieve satisfaction by offering what’s right for customers. Take out a Satsuma loan today to cover bills, a special purchase, your vacation, or any expense of your choice.

APPLICATION REQUIREMENTS:

Successful loan applicants must meet the following basic requirements: they must be between 18 and 74; they must be residents of the United Kingdom; they must undergo a credit check. Other things that customers need to successfully apply for an instalment loan include an email address, mobile phone number, and bank account.

LOAN AMOUNT AND CHARGES:

Satsuma instalment loans range in amount from £100 to £1,000. The loan amount offered to a particular client is determined through an affordability check that is used to calculate how much a consumer can manage to pay back. Repeat customers are eligible for larger loans of as much as £2,000. The total interest charged over the life of a Satsuma instalment loan depends on the length of the loan term. A £400 loan with a life of 26 weeks will incur a total interest charge of £679.90.

PROCESS:

Before applying, customers should calculate the loan amount they’re looking for and how much they’re capable of paying back. They can then apply for their loan online by entering some basic information about their employment, address, contact details, and bank account. After submitting the application, applicants will receive a decision regarding how much they can borrow. They can then decide whether or not they wish to proceed with the loan. If they agree with the loan terms, funds will be deposited into their bank account within as little as an hour.

PAYMENT:

When it comes to repaying their Satsuma loans, our clients have quite a few different options to choose from. Payments are set up in manageable segments that make it easier for clients to pay back their loans. Borrowers can choose the term length that’s best for them. Payments can be made through a Continuous Payment Authority that handles payment automatically so borrowers don’t have to worry about forgetting their payment due dates.

111 Reviews of Satsuma Loans

This is the first time I have used this type of loan facility and I probably wouldn't have if my friend hadn't shown me how to go online and compare different lenders before choosing a lender. To be honest I was just going to go to my bank and ask them for an overdraft facility. Now that I have experienced my first online loan application and got such a good deal on this loan from Satsuma I can't see me ever going to my bank for an overdraft or a small loan again. This is such a great way to get a loan and the comparison website is brilliant for helping you find the lenders offering the best rates. Satsuma were top of the list so I didn't even have to search for long before I found the best loan for my particular needs. I'll definitely use this online facility again and who knows, I might even come back to Satsuma if they are still offering such a good rate.

Review posted by Marilyn Buckman, Carshalton

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My summer holiday to Ibiza was already paid for flights included so all I had to do was find the money to buy a few new bikinis and have some spending money. I wanted to get the euros before the rates changed as they were quoting a decent exchange rate at the Tesco bureau de Change near where I work. I'd left things to the last minute but because I had used a Satsuma instalment loan once before I was just hoping I could get another one with as much ease as the last one. I had it all sorted within a few hours and got a really good rate for a 26 week instalment loan for a 1K loan and so I am off to get my euros now but just wanted to say thanks to Satsuma for sorting me out again with a great instalment loan.

Review posted by Jenny Watson, Tunbridge Wells

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I've been going out with my girlfriend since last January so we haven't had a proper summer holiday together yet so I thought I'd surprise her by booking an apartment in Tenerife and whisking her off for two weeks of sun and just chilling out. I had a bit of spare cash but I needed a loan to pay for the flights and the apartment so I went to my all time favourite instalment loan company Satsuma who have always given me great loans. I am a regular customer of theirs so I was able to borrow the maximum 2K which was just enough to cover all the expenses and give me a little extra bit of spending money. I'll have repaid the loan by Christmas so that works out really well for me as I may think about taking out another similar loan to cover the cost of Christmas now that I have a girlfriend to buy presents for!

Review posted by Lee McKenzie, Brentwood

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Really bad.Have just got of the phone with these guys after four days of backwards and forwards and feel totally and utterly discusted with the way this company treats its customers. After sending in six different documents and eight phone calls had to call again just to be told over the phone that despite being approved and told just need to see proof of income details have been declined.
Its not the fact that i was declined it was the fact that four day numerous phone calls and sending this document and that document that they decline and dont even tell me. I have to ring again and find out for myself. WOULD NOT RECOMEND TO ANYONE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review posted by Michelle

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I use instalments loans every year to pay for my holiday. its the only way I can afford to do it and it allows me to book my holiday now when the best deals are available and the flights are cheapest. Most people might think this is an expensive way to pay for a holiday but I reckon the amount I save on flights by booking them early and the great hotel deals I get by booking well in advance more than makes up for the interest charges I am paying for the loan. This is the first time I've used Satsuma but I really like them and I think I might be using them again because they really make the loan application process very easy and uncomplicated which suits me very well because I do tend to have a lot of blonde moments!

Review posted by Molly Atwood

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I had to get a loan for the money to pay for my friends hen weekend in Majorca. Its going to cost us almost as much for 4 days as I would normally pay for 2 weeks in Marbella. But my friend has booked the best hotel in Majorca which is right next to the best beach so it will be worth it I suppose. We are all struggling to find the cash but my mum suggested I get an instalment loan so that I can pay it off before we go away so that I am not worrying about it when I am away and I can just relax and enjoy myself. We found Satsuma when we looked on the internet but I had already heard of them because my boyfriend used them a while ago. We went with Satsuma because they were ok for my boyfriend so that was good enough for me.

Review posted by Ms Ellie., Chigwell, Essex

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Satsuma was the right fit for me. My wife had been taken sick last year, the toll it took on us and our family was huge. The kids were struggling at school, my work was suffering and most upsettingly my wife was very depressed causing us all to drift apart. I really wanted to do something special to bring us back together. Once Shelley got the all clear the obvious treat was a family get away. With a wage down in our house hold we didn't have loads of spare dosh so a short term Satsuma instalment loan was just what I needed. Simple easy way to apply, my loan officer was really helpful and I must say the repayments were spot on. It was all totally worth it we had an amazing time... Many thanks to satsuma.

Review posted by The browns

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I had a good experience with satsuma that I really really needed after such a bad experience. After leaving my job, using all my savings and moving to a new city at the other end of the country to be with my partner I found myself living with a serial cheater! After trying everything I could to make it work I finally realised we were done and I wanted more than anything to go HOME! Of course moving all my stuff back home wasn't ever going to be cheap. I was already moving back to my parents with ,y tail between my legs the last thing I wanted to do was ask them for a loan! So I set about looking for an instalment loan ASAP! Satsuma was way quicker than most other companies despite being a little high on the interest rate it didn't really matter too much as I'd not borrowed much.. And let's face it with in the week I'd applied I was travelling home and free!

Review posted by Samantha, manchester

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As a mum of two both over 10 I'd thought I'd done having babies, then I found out on my 35th birthday that we were expecting a very unexpected baby! The instalments loan from Satsuma has helped me out a lot, I would not have been able to afford to pay for some of the items I needed for the new baby. The repayments are affordable and easy to manage as the payments come straight from my bank account on the day I get paid, Thanks to John for all of his help. We are now on track to welcome this new little one! Thanks again!

Review posted by Steph smitt

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I think the instalment loans that Satsuma offer are one of the best ways of borrowing money. Not having to commit to a long term loan suits me very much indeed because I am not very good at planning too far ahead. Knowing I can borrow a reasonable amount of money for things like holidays and other expensive things that I could not afford with my monthly salary and still be able to pay it back in a few affordable instalments is the perfect solution for me.

I have been using Satsuma now for the past couple of years and this is the first time I have posted a comment but I am happy to do so just by way of a thank you to Satsuma for the excellent service they have provided me with so far.

Review posted by Agnes Rawlins, Peterborough

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Thats my summer holiday to Tenerife booked and paid for thanks to my instalment loan from Satsuma. I have been using instalment loans on a regular basis, in most cases to pay for my summer holidays.

This is the first time I have used Satsuma but I am very pleased with them and think I'll be using them again in the future because I found the loan process a lot easier than the previous lender I have been using. I don't really know why I never considered Satsuma loans sooner and it was only because I heard a friend raving about them that I thought I should give them a try this time and I am glad that I did because I really can't fault the way they have handled my loan.

For me with any loan its not just about getting the lowest rate its also about finding one that is easy to use and gives you a fast and efficient service. Satsuma have done all that with this loan so I'll definitely be using them again.

Review posted by M. Hardy, Stevenage

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I like being able to pay for things in instalments because it means I can afford more expensive things. I use my mums catalogue to buy my designer jeans and shirts because I can pay it back over 3 or 6 or even 12 months depending on what I am buying. I got my plasma TV from my mums catalogue and have just finished paying for it. Thats why I got this instalment loan from Satsuma to pay for my car. I needed to 2 grand more to add to what I got for my old car so that I could buy this car. Its a shame my mum's catalogue doesnt do cars because they don't charge interest on some of their stuff like my jeans and the interest on larger stuff is well below what I am paying for this loan but you have to take the money where you can get it and Satsuma havent refused me a loan so far.

Review posted by Jason Clarke, Whitechapel

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With my instalment loan from Satsuma I have helped my daughter get some decent stuff for her flat. She's moved in with a pal of hers from work after living with her boyfriend and his parents. When they broke up she was heartbroken but I persuaded she was better off without him and encouraged her to get a place of her own and show him she had got over him and moved on.

I have used Satsuma before and have always found them easy to get on with and I have never had a problem making the repayments on my loans so it was not difficult at all to get this loan from them. When my daughter gets herself sorted she is going to apply for a loan herself with Satsuma so that she can go on a nice holiday with her pals which will really help the ex to get the message that she is doing great without him.

Review posted by Noleen K., Tilbury

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Rubbish Service

I applied for a £100 loan with them and filled in all personal work and address details bank and debit card information and signed an agreement form

They then asked for a copy of my payslip which I sent straight away. This followed with an e-mail reply saying it would take 48 hours to receive a decision and process the loan even though it said approved during the process.

I thought the process was supposed to be quick

Also the min term for the loan is 13 weeks. I only want it for 2 weeks so having to pay £11.01 x 13 is very high.

My advise try another lender as Satsuma arn't a fast lender and a waste of time.

I rang and cancelled the loan request as I'm not waiting for 2 days for an answer its a joke.

Review posted by Ben

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I applied for a loan from Satsuma because I had the opportunity to move out of my parents house and rent a room from a mate at work. I needed to buy the usual stuff, bed, TV wardrobe etc. The room was literally bare so I had to start from scratch.

The Satsumas instalment loan suited me because I didn't want to take out a long term loan. I just wanted to get the basic furniture stuff I needed and be able to pay the loan back within a few months.

I've used Satsuma loans before to pay for holidays and so I know what they are like and feel happy going back to them for this loan.

Review posted by Kenny A.

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Not happy!
Took a loan out of 150 and repaid it all off over 3 months ago and they said I've completely finished it so they won't contact me anymore.......

Recently my brother keeps getting messages saying that the payment was unsuccessful and it's showing all my details. I didn't take out another loan so I don't know what is going on?! I didn't even give any of my brothers details to satsuma so I have no idea how they got them.

I am ringing them tomorrow to see what the hell is going on, the new loan must of been applied for this week because no other payments have been taken out by satsuma recently

Review posted by Smallgirl15

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My review is just to say how pleased I am with this instalment loan that Satsuma have very kindly given me. It is going to be a great help to me and my husband because we wanted to do some repairs on our bungalow and we couldn't get a bank loan. Our grandson told us all about this type of loan and it turns out that our daughter, his mum, has used this type of loan before so that was a bit of a revelation for us. But when we mentioned it to her she said it would be a great way for us to get that extra bit of cash we needed and she helped us apply for the loan. We have just agreed to the terms and conditions of the loan and are eagerly awaiting the money to arrive in our bank account so I wanted to say thank you to Satsuma on behalf of myself and my husband for this very good loan.

Review posted by Mary Henderson, Ilford

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This instalment loan from Satsuma is a great way of borrowing small amounts of money that would be too much bother if I went to my bank for them. I'm not even sure if my bank would be able to offer me this type of convenient and affordable loan. They only seem interested in lending their customers much larger sums of money with presumably bigger profits for them in the process.

So for the foreseeable future I am more than happy to take advantage of lenders like Satsuma who offer customers small affordable loans without all the fuss and bother that comes with a traditional bank loan. I haven't used Satsuma before but if this loan is a typical example of what they have to offer I think I will probably use them again.

Review posted by Gordon Fletcher, Slough

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Thanks to this great loan from Satsuma I am going to have a fabulous holiday this summer and be able to repay it at my convenience over 6 months. I'd never used an instalment loan before and have often gone without a summer holiday because I just couldn't save up enough money. Now I should never have to go without my 2 weeks in the sun ever again because as long as I can get an affordable instalment loan and repay it over a period of 6 months then it should work out very convenient for me. I work really hard so I think this is the least I deserve.

Review posted by S. Parker, Basildon

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I like my old car but I had a major repair that had to be done and I did not have quite enough in the savings to cover it. The wife said I should sell it, but I really wanted to keep it. So I thought about taking out a loan to get the old wheels going again. I heard about installment loans and figured this was the way to go so I pulled up the website that told you about installment loans and decided upon Satsuma, as they sounded pretty good.

I met the criteria they needed so filled out the application putting in the amount I needed to cover the repair. I was not asking for an outrageous sum so when they said I could borrow what I needed, I was very pleased. I accepted their generous terms and the money was to hand within a day.

Review posted by Walter Thompson

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I had not considered an installment loan before but when reading about how they work, it seemed like a good idea. I did not need to borrow a lot of money, just enough to cover some unexpected bills. I had looked on the Readies website and found Satsuma. Their conditions fit my profile and so I went ahead and completed an application.

The forms were not too complicated and I filled in all my relevant details with the sum I needed to pay those bills. After they checked my credit, they had a couple of questions, which I answered, then they came back with an offer. The terms were doable for me so I accepted their offer and waited for a decision. They granted me the installment loan and I had the money pretty quickly.

Review posted by Sandra Fiscom

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My mum put me on to instalment loans to try and get me to stop using payday loans and I am so glad she did because they have worked out to be a much easier way for me to borrow money especially when I need to borrow more than a couple of hundred pounds.

I chose Satsuma for this instalment loan to pay for a holiday with my girlfriends to Dubai and if I pay it back in time I will be able to think about doing the same thing so that I can have another break at the end of the summer with my boyfriend who is still at university and can't get away until then.

I am really pleased my mum introduced me to instalment loans and I like Satsuma so I'll probably use them again because this current loan is perfect for me.

Review posted by Keeley Bradshaw, Mitcham, Surrey

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After using several other instalment loan lenders I am sticking with Satsuma for the present because they have proved to be the most convenient and affordable lender for me. The other instalment loans were fine but they weren't the most competitive. I had used them without doing too much research but now that I have spent a bit of time looking at all the loan comparison websites I know that this Satsuma instalment loan is one of the best available. So I'll be keeping with them when I need another instalment loan at the end of the year in time for my pre xmas skiing trip.

Review posted by Jonathan Channing, Stratford, London

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The best deal ever I had was with Satsuma loans. After a fire in my house a year ago all the furniture in my living room was gone into ashes and my dream into smoke. Thanks to Satsuma loans I was able to quickly recover from this disaster since my insurance did not fully cover all the damage.

I called the Satsuma Customer Service and explained them what had happened. After a friendly word an explanation how they work I answered some simple queries and within no time, a couple weekdays the money was in my account. And it was more than I expected!

Review posted by Alexander S

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I rely a lot on instalment loans as my salary doesn't allow me to borrow much on a short term loan basis. I tend to use three or 4 different loan companies alternating them each time. That way I can make the most of the best deals they each have to offer.

Satsuma is currently facilitating me with an instalment loan to help me pay for my daughters wedding. Her fiance and her are paying the bulk of it but my wife and I wanted to contribute as much as we could as we feel the bride's parents traditionally do so even if it is not expected nowadays.

I wanted to post a review to say that I was very impressed with the Customer Services staff that I dealt with when I had a few queries before agreeing to the loan terms and conditions.

Review posted by Alan Braithwaite

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I had the opportunity to join some friends on a skiing trip but with it being so soon after xmas I really didn't have the spare cash. I really wanted to go and so I did something I have never done before and took out a loan to get the cash. I looked at several websites and realised an instalment loan was my best option and then I spent a bit longer checking out all the lenders on the instalment loan website.

Satsuma came up with all the right t & c's for me. I didn't want the loan to be too expensive but I also didn't want it to drag on for too long so being able to pay the money back in 3 easily affordable amounts was perfect for me.

Now that I have experienced my first ever instalment loan with Satsuma I have a feeling I might be using them again. I wonder if that's how my friends can afford their skiing trips every year. I must remember to ask them.

Review posted by Amanda F., Loughton, Essex

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I just wanted to thank the team at Satsuma loan company for helping me with the application form. I am not very good with computers and I even had to get my daughter to type this review. So I was struggling a bit with typing in all the information required.

A member of staff at Satsuma Customer Services talked me through the whole loan application process and rang me several times to check I was happy with the loan terms and agreements and the repayment schedule. They really couldn't have been more helpful and I am very pleased I chose to use them for my loan.

Review posted by Bernard Coleman

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On the advice of a good mate I took out a loan with Satsuma. Its one of their instalment loans which is much cheaper and better value than the payday loans I have been using over the past couple of years. I didn't realise there was this option and I wish I'd made more effort to look for the best loan deals instead of the quick and easy option of the payday loans which served their purpose for me but hit my wallet much harder than this instalment loan is going to. I won't be using payday loans ever again now that I know about this method of borrowing. It suits me much better and Satsuma appear to be offering the best deals at the moment so it wasn't difficult to choose them over the other lenders.

Review posted by J. Burrows

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Thank you so much Satsuma for approving my instalment loan. It means that I can go ahead and have my new kitchen installed before Christmas. I usually have the whole family over on Christmas day and cooking for lots of people was proving to be a bit of a trial in my higgledy piggedly kitchen and my very old, temperamental cooker.

The instalment loan allowed me to borrow the money I needed but over a longer period, but I will still have paid it off in time for perhaps another loan to help with the extra cost of Christmas shopping?

Review posted by Cathy Danvers

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Satsuma sounds like a strange name for a loan company but I have to say they were anything but strange to deal with. I needed to speak to their Customer Services department during the application process and they were really helpful and easy to talk to, making sure I understood everything without sounding patronising.

I am really happy with my instalment loan and because the payments are spread out over a longer period, the repayments are very much within my budget so I have no worries about repaying the loan. They are a company I would certainly do business with again in spite of the strange name!

Review posted by Diana Edwards

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My instalment loan with Satsuma was so that I could afford to go to Canada to visit my sister and her family. I hadn't seen them for several years and that was only because they came to the UK to see me and so I thought it should be my turn to go and see them. Their eldest daughter was getting married and so that prompted me to get a loan to pay for my airfare and perhaps a nice outfit for the wedding.

Satsuma was recommended by my neighbour who had used them and I trust her judgement with things like this so I didn't hesitate to apply for the loan.

To my delight Satsuma approved my loan and paid the money straight into my bank account. I was expecting them to send me a cheque in the post, but that just shows you how behind the times I am about some things. I fly to Canada next week and I am very excited and very grateful to Satsuma.

Review posted by Edith Frampton

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Thank you very much to Satsuma for the loan. I applied for it without really thinking too much about how these things work so it was very nice to find everything was clear and concise on their application form. I knew exactly what it all entailed and only needed to speak to their Customer Services department at the final stage of the application to check that I had given them all the required information to allow the loan to be approved. Which I am happy to say it was and before I knew it the money was in my bank account ready to be put to very good use.

Review posted by Fergus Galbraithe

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Satsuma approved my loan within hours of my application. I had originally intended to take out a short term loan with them because I thought it would mean getting the money I needed quicker. Once I had checked out their website and realised an instalment loan would be better for me and the money could be transferred into my bank account just as quickly I decided to go for the instalment loan as the repayments would be much less but spread out over a longer period. I knew that would be a far better repayment method for me with my current financial situation.

Review posted by Gabrielle Houghton

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Having used Satsuma a couple of times for short term payday loans I decided to give them a go when i needed to borrow a bit more money than usual and make the repayments over a longer period.

Their instalment loan was just the right deal for me and I didn't hang around debating whether or not to go for it as I wanted the money fairly fast.

I am pleased to say the loan has worked out really well for me and I've nearly paid the full amount off and didn't have any trouble with the repayments which is very important when taking out any kind of loan in my opinion.

Review posted by Hugh Jacobi

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Satsuma might sound like a frivolous name for a loan company but I have to say my experience of taking a loan out with them is of a company that takes the business of giving people loans very seriously.

Satsuma takes a responsible approach to each customer to ensure they provide the best possible loan to suit each person. I didn't get the impression it was a 'one size fits all' policy and that is why I would definitely use them again. They approved a loan for me that was tailored to fit in with my salary and my ability to make the required repayments over the agreed time period. That's all they expect from each and every customer which I think is very fair.

Review posted by Jennifer Kenwright

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When a friend recommended I use Satsuma for a loan I thought I had misheard them and asked them to repeat it. Anyway, the fact of the matter is even though I think Satsuma is a silly name for a loan company that's where the silliness ends.

Satsuma proved to be a serious and responsible loan company when they approved my instalment loan. They made sure I was fully aware of the terms and conditions of the loan and that I was happy to agree the required repayments each month.

They say never judge a book by its cover and I would say never judge a loan company by its silly name!

Review posted by Kathy Montgomery

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I got a lovely juicy instalment loan from Satsuma (I apologise for the corny pun but couldn't resist it!) and I just wanted to post a review to say how impressed I was with the whole application process. It was much easier and quicker than I thought it would be and for that reason I had been putting it off for several days.

My loan is tailored to fit in with my earnings and my ability to make the repayments and for that reason I feel I can relax and enjoy the holiday I have just booked to the Maldives courtesy of Satsuma!

Review posted by Miriam Newbart

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I took out an instalment loan with Satsuma so that I could buy a new lawnmower. My current one was on its last legs and I needed a nice petrol one that was easier to use now that Im not as young as I used to be.

I can tell you lawnmowers aren't cheap and some of them can cost as much as a small car, so I knew a loan was they only way I was going to be to afford one this side of Christmas.

Satsuma based my loan amount on my earnings and suggested the instalment loan was the best one for me as the repayments would be easier for me. I took their advice and so the loan was approved and I'm taking delivery of my new lawnmower tomorrow.

Review posted by Neville Ormskirk

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I found the Readies loan comparison website really useful when I was looking for a good instalment loan. I am sure it has saved me loads of time that I would have had to spend if I'd just gone through each lenders' websites individually.

Once I was on the Readies website I didn't have to look far down the list because they seem to have conveniently placed the loan companies in order of competitiveness and the Satsuma name was right on top. I did check out a couple more before going with Satsuma but I am certain I have made the right choice for my needs.

This instalment loan suits my requirements perfectly and I haven't had to compromise on anything. The rates are good, the repayments are convenient and affordable so I couldn't be more satisfied. I'll definitely use Satsuma again but I'll go through the Readies loan comparison website first just to make sure they are still at the top of the list.

Review posted by Jenny Critchlow, Gt.Missenden

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  • Ease Of Use
  • Value For Money

I applied for a short term loan with Satsuma so that I could buy a new guitar. I had just joined forces with a couple of my mates and we were doing gigs in some local pubs and bars. We weren't earning much but the experience of performing in front an audience that wasn't made up of family and friends was more important to us.

Satsuma said my earnings weren't sufficient enough to borrow the money I needed on a short term basis but recommended the instalment loan as it meant paying back less each month but over a longer period. I jumped at the chance and agreed to the terms straight away. Within 24 hours I had the money in my bank and within 26 hours I had my new guitar. I don't hang around you know!

Review posted by Ozzy Parker

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Having used Satsuma twice before I was able to borrow the maximum amount this time which was a godsend because I needed to buy my wife another car after her little 20 year old Mini finally gave up and refused to start ever again. My wife needs a car to get to work so we had to do something about it asap. Because I had used Satsuma before I had a good chance of getting the maximum amount which would mean getting a decent second hand car that would hopefully last the wife a few years. This instalment loan would be the only way we could afford to replace her old car immediately and that's why we are grateful that there are affordable loans like this available from Satsuma.

Review posted by Barry Grainger, Hornchurch

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My instalment loan with Satsuma was the answer to my current financial problems. Fortunately I am in a well paid regular full time job and my credit history was very good so I knew I could afford to borrow the maximum amount and being able to make the repayments over a longer period was an added bonus.

Even people who are in well paid jobs can find themselves needing an injection of cash to help them out now and then and Satsuma are the sort of company that understands that do their best to facilitate your needs. They have certainly helped me and I will use them again and again if the need arises.

Review posted by Patricia Redmond

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Another great instalment loan from Satsuma means another great holiday this summer (hopefully) and if I couldn't take these instalment loans each year to pay for my holidays I would be seriously depressed by now. My job is okay but I can only get through the mundane reality of it by thinking about my holidays and planning where to go each year. Thanks to Satsuma I have been all over the world on different trips that would have been impossible without these affordable instalment loans. My mum is always saying 'the world is your oyster' but it wouldn't really be without these loans from Satsuma so thanks guys!

Review posted by Lewis Draper, Sittingbourne

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Satsuma offer instalment loans that suit my borrowing requirements very well. I have used them twice and each time the amount I need to borrow has not been an issue. I am in full time employment with a good salary and so Satsuma are happy to loan me the money. They make sure I am always fully aware of the required repayments and the loan period that they have to be paid within.

It has been a simple process so far for me and as long as it continues to be like that I will always go to Satsuma first.

Review posted by Rupert Simpkins

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have just purchased my beautiful wedding dress with the help of a loan from Satsuma. It cost much much more than I had budgeted for but once I saw it I knew I had to have it, as I'm sure every female on the planet will understand.

Satsuma recommended an instalment loan so as not to put too much pressure on the rest of the wedding budget and the repayments not going to be a problem for me at all. I haven't even told my fiance and I know they say a husband and wife shouldn't have any secrets but we aren't married yet!

Review posted by Sally Ann Taylor

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I went to Satsuma for an instalment loan on the recommendation of a friend but I wasn't sure if they would give me the loan as I had had some problems with credit cards over recent years and thought it would go against me.

I am happy to say that Satsuma gave me the loan based on my current salary, which is way more than the average and the amount I wanted to borrow was well within my ability to make the repayments required especially as I was paying a smaller amount but over a longer period.

The fact of the matter is Satsuma did not see me as loan risk in spite of my earlier credit card debts which I had paid off before I even applied for the loan. I was so relieved and so I just wanted to say thank you to Satsuma by posting a positive review.

Review posted by Tessa Marsden

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Thank you Satsuma for approving my instalment loan really quickly and helping me to sort out a few debts before I go on holiday. I know I will be able to relax and enjoy myself much more knowing the debts are sorted and the repayments wont be a problem for me when I get back.

All being well, I should have paid off the loan in full before Christmas and so if I find I need a bit of extra cash to help me out with presents (my girlfriend has expensive tastes!) I will come to you for another loan.

Review posted by Matt Tomkins

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I owed a pal some money and he was putting pressure on me to pay it back. I had been trying to save a bit each month from my wages but it was still only a fraction of what I owed him. In the end I took out this instalment loan with Satsuma after my wife suggested it and I am kicking myself now that I didn't just get the loan in the first place instead of borrowing from my pal. I've paid him back now and he is okay about how long it had dragged on but the fact is if I'd got this loan sooner it would be almost paid off now and the worse bit is the monthly repayments are about the same as I was managing to put by each month. From now on if I need a loan I'll go to Satsuma and not a pal. It's a lot less hassle I reckon and worth paying the interest. I reckon I'll be using Satsuma again as they were a good lender to deal with and one of the cheapest instalment loans I could find.

Review posted by Mick Riley, Southend-on-Sea

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I applied for a Satsuma loan to get the money to buy my parents a 25th wedding anniversary present. I am not very organised and should have been saving a bit each month but holidays and friends wedding got in the way this summer.

My salary didn't allow me to borrow the amount I needed on a short term loan basis but Satsuma suggested their instalment loan as the repayments would be smaller as they would over a longer period. This was actually a much better type of loan for me and I am confident that repayments will not be a problem for me and Satsuma must agree or they wouldn't have given me the money.

Review posted by Sandy Coleman

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Due to an unforeseen expense needed a quick loan filled in all relevant info all good passed all relevant checks again all good authenticated my bank card no problems credit agreement signed all well application ended with a message saying a customer service representative would be in touch within 72 hours to veryify my application.
72 hours later nothing
Another 48 hours later nothing
I gave up waiting and I contacted them by email regarding my application 2 days later i receive a response and I find my application has been declined and no reason could be given. I found the communication from themselves terrible if I hadn't of questioned my application I would still be waiting for my outcome don't say you will contact the customer when you have no intention to it's annoying, one star for customer services is even to much but I couldn't leave none!!

Review posted by Chambermaid

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The first time I used Satsuma for an instalment loan I didn't really do a lot of research first, I just looked at the first 3 or 4 lenders on the loan comparison website and decided that Satsuma seemed to be offering one of the best rates. Since then I have looked more carefully at what other instalment loan lenders are offering but I am pleased to say that Satsuma are still up there with the most competitive lenders and so I've gone with them again for this second loan and I'm just as satisfied with the terms I've been given with this loan. Because I am a repeat customer I was even able to borrow a bit more this time round which was very helpful. If someone asked me at this current time to recommend an instalment loan lender I would definitely feel confident saying Satsuma. But as a rule I think people should check out this for themselves.

Review posted by J Cranston, Elmers End, Beckenham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have just made the last repayment on my instalment loan with Satsuma and wanted to post a review so that I could say a big thank you to them for all the help and advice they gave me before and during the application process.

I don't know if that is the norm with loan companies as I had never had a loan before. However I had heard some nightmare stories from people who had had loans with other loan companies, whose names I won't mention, so I'm just really grateful that I am able to post a really positive review.

Review posted by Daniel Levingham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I hadn't planned on going on holiday this Summer and so had no spare cash saved but then a fabulous opportunity came up to join some friends who were going to be staying at a huge villa and there was a spare bedroom going if I wanted to join them. I just needed flights and spending money so it wasn't a huge amount but still more than I could put my hands on in time so I decided to take out a small loan to pay for it.

Satsuma are one of the names I recognised as soon as I started looking online and as their rates seemed quite reasonable for the amount I wanted to borrow and they were promising to get your money to you within an hour I went ahead and applied for the loan with them. The first thing I needed to do was get some flights booked so if I'd had to wait more than 24 hours I probably wouldn't have chose them.

As it turned out, my loan was approved almost instantly and the money got to my account after only about 3 hours of when my original application was submitted. It meant I could book flights straight away and luckily I've managed to get a good deal with them. So it really couldn't have worked out better for me and I am getting excited about my holiday which is only days away now!

Review posted by Ms I. Webster, South Ockendon

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I found the Satsuma instalment loan very straightforward and easy to apply for online. If you have any problems they have a customer services number you can call but I found I managed the application process without any problems.

However, I did speak to them when their Customer Services rang me to confirm that my loan had been approved and to make sure I was happy with the terms and that the repayment schedule was acceptable. I was more than happy with the arrangement and very impressed with the speed in which they processed and approved my loan. I was even more impressed with how quickly the money was transferred into my bank account as I thought it might take two or three days not two or three hours. which was the case.

Review posted by Andrew Barnes

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Satsuma was recommended to me by a friend at work when I was complaining about how tight money was at the time. He said he had been struggling to make ends meet more often than not until he got his first instalment loan with Satsuma and managed to get things back on track.

I decided to give Satsuma a go and I am delighted to say they have been amazing and my instalment loan has really helped me out without causing me any problems making the repayments on time as the repayments are much less than they would be for a short term loan and spread over a longer period. This is definitely the loan for me and I glad my friend recommended them.

Review posted by Barry Clarkson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Everyone at work had been talking about loans and which ones were the best and as I had been thinking about getting a loan to help with some things I made a point of listening to everyone's opinions before I settled on Satsuma, which a few people had said they had used and were happy with.

I know I made the right choice for me and the instalment plan they approved is exactly the right repayment structure that I needed to make sure I didn't default on any of the repayments. Also having the CPA to make the repayments automatically for me was a great help.

Review posted by Chris Donnington

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The first thing that caught my attention on the Satsuma loans website, was their user friendly slider system, that calculates your interest and repayment rates based on the amount you want to borrow. It's a simple tool, but I found it to be very effective, as initially I wasn't quite sure how much I wanted to borrow, or how much I could afford to. Their charges were also listed very clearly on the site too, and I was surprised to read that they don't have fees for late or missed payments. It was great to receive such an honest service.

Review posted by Veronica Harp

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My Satsuma instalment loan is nearly paid off and I am already planning to apply for another one to help out with the fast approaching expense of Christmas. I have a little daughter now and I really want to spoil her on her first Christmas even though she will probably get more fun from playing with the empty boxes. But that's what dads do and I am glad that companies like Satsuma are offering such a good loan service that enables people like me to be able to afford some of the nice things in life without having to scrimp and save for months or even years to get them.

Review posted by Dean Eastwood

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I really wanted to do something extra special for my husbands birthday last month, but funds are tight for us, and on a day to day basis, everything is done via our joint account. This makes being able to splash out on something, and keep it a secret, pretty hard! A friend of mine suggested an instalment loan, allowing me to have the financial capability to make the day as special as I wanted.
The whole borrowing process with Satsuma loans has actually been really straight forward, and I've realised that borrowing money doesn't have to be difficult or complicated.

Review posted by Lesley Grange

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Thanks Satsuma for approving my loan and helping me make my mum and dad's 25th wedding anniversary really special. With the money I borrowed on an instalment loan I was able to pay for them to have a once in a lifetime trip to New York. As the repayments were not too much for me to afford each month I really didn't miss the money going out of my bank account and I would like to take a similar loan as soon as this one is paid off so that I can treat myself to a trip to New York as well!

Review posted by Erin Flaherty

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have just taken out an instalment loan with Satsuma in preparation for my Christmas shopping which I like to start early to avoid the crowds and also to grab some end of sale bargains. My friends think I'm mad but I really hate all that last minute rush to get presents and if I can get all my present shopping done before we are into December then I can just sit back and watch everyone else getting stressed and frustrated when the last of the must have toys for their child has just been snapped up by the person in front of them!

Review posted by Fiona Grantley

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My Satsuma loan has just been approved and I am going to use the money to pay for my wife to visit her family in Australia who she hasn't seen since our wedding nearly 3 years ago except on Skype which she always says is not enough.

She was horrified when I told her I had taken out a loan to pay for it but when I explained the instalment loan to her and how much I would be paying each month she was much more relaxed about the whole thing and is now just busy planning her wardrobe of clothes for the trip. Luckily I had a bit left over after buying her ticket.

Review posted by Gerry Fenton

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My interest in Japan brought me the idea to pay this remarkable country a visit. Selling some of my unused fitness equipment to buy a ticket was a start, visiting Satsuma's website another. I needed another 500 quid would do it but to be sure I raised the required amount up to £800.

The trip was worth it and so was the loan. I'v spend a month in Japan which was longer than estimated but as of a slight convenience on my way to it I found out that my English met some demand. In fact I can apply as a assistant teacher, so next month I go again, this time for 6 months! All thanks to Satsuma I must say. With their interesting payment plan my dream became true.

Review posted by Oscar K.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I wanted to write and say thank you to Satsuma for the recent instalment loan I got from them. Also to say that their customer services team are brilliant. They were all so friendly and helpful when I rang them and they didn't mind explaining things a few times to make sure I knew exactly what I was agreeing to with the loan.

This is the sort of loan that suits someone like me as it allows me to borrow a larger sum but make smaller repayments spread out over a longer period. I much prefer it to the short term payday loans that every seems to be going for these days. Oh dear, am I showing my age a bit with that comment?!

Review posted by Harriet Johnson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Without having a specific target in mind for financing I decided to boost my bank account. Living always at the edge of having or not having enough money to spend at the end of every month isn't a great start to think of every morning.

So after I applied for an installment loan with Satsuma and completing a few requirements my bank account got filled up. With the help of Satsuma I must say. For me no more crampy moments every month. When there's a need to buy something I don't have to toss anymore, hoping my budget allows me to do it. I simply can, thanks to Satsuma's plan's and great service. Thank you guys!

Review posted by Paul Yates

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I would like to thank Satsuma Loans for helping me through a bit of a rough time in my life.
I was short on money and urgently needed a loan to be able to pay off a couple of bills.
So I came across Satsuma Loans and couldn't be more pleases with their service.
The online application was quick and easy, and in a short matter of time my request had been accepted and the money was transferred into my bank account.
Customer service was great, absolutely no complaints.
Once again, thankyou for your service and I know that if ever I find myself in that situation again, I know who to turn to for help.

Review posted by George

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Satsuma are offering the best instalment loans at the moment. I use instalment loans quite a bit and always check the websites to compare lenders and for the last three loans I've used Satsuma. At the moment they seem to be offering not only one of the best rates but I find their application so easy to do that it really doesn't take me any time at all to sort out my loans when I need them.

I know with most things in life you have to compromise but I really don't feel as though I am compromising anything when I get my loans through Satsuma. I hope that remains the case as I like it when I find something that works so well for me.

Review posted by P Mason, Hornsey

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

A friend put me on to instalment loans and in particular Satsuma Loans. She uses instalment loans regularly to help her with things like holidays and Christmas. I often wondered how she managed as she is a single mum with 2 teenage boys. Now I know, and I am probably going to be using instalment loans myself in the future because I am fed up having to go without things just because I haven't got the money to hand at the time. If I can afford the repayments easily on an instalment loan then I don't see why I shouldn't take advantage of them. I am using this first ever Satsuma loan to go on a hen week to Spain with my sister and her mates and I can't wait to let my hair down and have a bit of fun all thanks to Satsuma!

Review posted by Jackie Wilkins

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Unless my company suddenly decide that I am indispensable and give me a massive pay rise to keep me, I am going to have to get by with the salary they currently pay me.

I can manage to get by most months so its not too big a deal for me but occasionally I do need a bit of extra help in the cash department and thats when I use Satsuma for my instalment loans.

I have taken out about 4 or 5 with them and they seem to be working for me. I couldn't borrow that same amount of cash on a regular payday loan because I simply don't earn enough to be able to do that. The instalment loan is the only affordable way for me to borrow this amount of money without experiencing problems paying it back.

Satsuma are careful to ensure I don't overstretch myself with these loans which is good to have that safety valve in case I get a bit carried away with how easy it is to borrow money from Satsuma.

Review posted by Rene W., Mottingham, London

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

This is my first instalment loan with Satsuma and I think it is going to be a relatively pain free experience, unlike my previous payday loans that always resulted in my blind panic when the loan had to be paid off in full the next month.

Never again will I borrow money on a payday loan basis when the instalment loans that Satsuma are offering give much better value for money and are so much easier to repay without compromising myself each month.

I really don't think I would ever use payday loans again unless I only needed a small amount of money, but usually if that is the case I can always get an advance on my wages from my boss, who also happens to be my aunt!

Review posted by Ms Lloyd., Chester

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I had a loan from Satsuma and paid it up early. I phoned and got a settlement figure and cleared my loan on the phone. Received a letter from them stating loan closed only to subsequently find out they had taken two more instalments for a loan that no longer existed. Phoned them and was told loan not cancelled properly then how did I get a letter saying loan cleared. Told money would be paid back into my account and logged a complaint with them. Was very satisfied with there service and would have recommended them to anyone and given them five stars. Not happy with service now and wonder how many other people have paid instalments for a loan that was closed. Would not give them 1 star now.

Review posted by Linda

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I use an instalment loan with Satsuma once a year so that I can visit my brother who lives in Australia. I just love where he lives and the weather is lovely and sunny so I dont feel I am missing out by not going somewhere else. My brother and his wife always make me welcome and love taking me to different places and nice restaurants. So because of this I always like to make sure I have plenty of spending money so that I can treat them to some nice meals when we go out. That's where my loans with Satsuma help me out. By the time I had my first holiday and paid back the loan it is time for me start thinking about my next visit.

Review posted by Linda Wright

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

All the loans I have taken out with Satsuma have been carefully considered before I go ahead and apply for them. I don't like to borrow money on the spur of the moment as that is when you can make the wrong choice and end up having more problems than you bargained for.

They are one of the most flexible loan companies I have looked at and that is why I choose them time and again even though some other loan companies interest rates may be slightly lower. For me it has to be the whole package and Satsuma is that ideal package for me.

Review posted by Erica Moss

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I usually take out an instalment loan with Satsuma just after Christmas to help lead a normal life financially after splurging out hundred on presents and food. Like most people I am usually pretty broke after all the extra expense of buying loads of presents at Christmas but the thing is I have my family spread out around the world and its a lot of money to visit everyone everywhere but its also not possible to choose with whom i'm going to spend christmas with. So those couple of weeks after christmas, with new year and all my finances go very low and I wouldnt manage without my Satsuma loan and I am glad I have them to make it that much easier.

Review posted by pete

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My best friend has just moved to California with her job and ever since she has been there she has been pleading with me to come and visit her. I have always wanted to go to California especially to experience their Thanks Giving celebrations so I thought I should kill two birds with one stone and visit my friend in time for Thanksgiving.

The only way I could afford the flight and enough spending money was to get a loan and Satsuma was the best one for my requirements.

The amount they were prepared to let me borrow and the repayments were perfect and so I have taken out the loan and booked my flights making sure I keep plenty of money in reserve for my shopping spree.

Review posted by Keeley Swindle

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I use Satsuma Loans all the time. I have found them to be the easiest and quickest way to get extra cash in a hurry. When you get an unexpected bill or expense you don't always have a lot of time to find the money to sort it out so finding a lender like Satsuma has been great and I don't think I need to look elsewhere for this type of loan.

My most recent loan is for 2K which I am using to get my girlfriends engagement ring. I'm eligible for this larger loan amount because I am a repeat customer and Satsuma know my track record and that I am not likely to default on the loan. This has really helped me because the ring is going to cost nearly all of the loan money and I would have had trouble raising the extra cash without this loan.

Review posted by Deano, East London

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

This is my first loan with Satsuma and I have used other loan companies before and been satisfied with them but I needed to borrow a bit more than I usually do and Satsuma are one of the few that approve loans for the sort of money I needed.

Their application process and terms and conditions are more or less the same as a lot of the other loan companies so I knew exactly how to apply but the main plus point for me was the repayments on my much bigger loan was still very much within my affordability due to the repayment schedule Satsuma set up for me. I will definitely use them again for loans of this size again if I need to.

Review posted by Pauleene Trotter

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

A Satsuma instalment loan worked out to be a much better option for me. The amount I needed to borrow would not have been possible with a regular payday loan. It just made sense to use an instalment loan that meant I could qualify for the amount I needed to borrow based on my ability to be able to make the monthly repayments. But I only have 3 instalments so the loan isn't going to take too long to pay back. That was always the attraction with payday loans for me. Being able to borrow the money and pay it back within a month. A couple more months for this loan is not going to be a problem at all and I think I will probably use this type of loan again. Satsuma made the transaction quite easy so I'd probably give them another go next time.

Review posted by Darren Ackers

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I needed to take out an instalment loan rather than a payday one payment loan. After looking at several loan companies on the internet I went for Satsuma as I like the simple and straightforward application process and the fact that I could make repayments over the telephone instead of direct debit or the CPA method of making repayments which a lot of the loan companies seem to have adopted. I am pretty well organised and don't tend to forget important things like loan repayments so I wasn't worried about late payment fees. So far the Satsuma loan seems to be working for me and until it ceases to suit my needs I will continue to go to them first if and when I need another instalment loan.

Review posted by rick fulham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

A friend at work was selling her fridge freezer before moving house. The new house had one included in the sale. I said I'd buy her old one and set about getting the cash to do so before she moved at the weekend. I've used Satsuma before so I went straight to them for this loan as I didn't have time to look around for any thing more competitive. I got the money quickly and with 3 really affordable repayments I will hardly notice the money going out of my bank account but I will have a super nearly new fridge freezer that would have cost me nearly three times the loan amount if I had bought it new from a store. So I really feel this Satsuma loan has been worth it.

Review posted by Sharron Doyle

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The Satsuma loan company have just approved my first instalment loan and as soon as I knew the money was in my bank account I decided to post a review just to say how much I appreciate the speed and efficiency of the application process.

It can be a worrying time waiting to hear if you have had your loan approved especially if you need the money in an emergency as was the case for me.

So to be able to say your loan was approved and the money in your account in just 24 hours is a really big deal for someone like me.

So thank you to Satsuma for a great service.

Review posted by Danielle Turner

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

To be honest the loan from Satsuma wasn't for me but for my son who had got himself into a bit of financial trouble and needed my help. Normally I can put my hands on a couple of hundred quid at short notice but I had recently had a lot of extra expenditures myself and my bank balance wasn't looking too healthy.

As my son is currently unemployed he was not in a position to get a loan himself so as most parents would do I took out the loan myself to give him the cash he needed and to stop me worrying about him trying to get the money elsewhere.

Review posted by Dawn Healy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My partner used the website to get a quote, he had to fill in all his details (including bank details) to do so.
After a short phone call from one of the representatives he changed his mind.
Next thing we know he's getting about 5 calls a day from various loan and credit companies who seemingly bought his details.
They won't leave him alone no matter how many times he tells them to sod off.
Now it's 3 months later and one of those companies have started taking money from his account!
Apparently signing up to check for a quote on Satsuma meant that he had somehow agreed to pay £15 a month to 'Credit Angels' to keep checking his credit score (which damages it by the way).
So much hassle caused from simply asking for a quote!!

Review posted by Amanda

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My sister and me both applied for loans at the same time as we were invited to our cousins hen party weekend in Spain and we were as broke as each other. We both have full time jobs so we were fairly certain we would each be able to get a loan for a couple of hundred pounds.

I chose to go to Satsuma for my loan as my friend at work had just got a loan from them and said they were very good and usually transfer your money into your account within hours. She was spot on and my money was there within a few hours of the loan being approved. My sisters chosen loan company whose name I wont mention took nearly 48 hours to finally transfer her money but at least she got it in the end so we are both happy.

Review posted by Jacqui Lewis

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am very pleased with the instalment loan I got from Satsuma. Everything they state in their online profile is accurate and so there were no surprises when I applied for the loan after reading it thoroughly. And I had more or less worked out the repayments would be before they confirmed them, so again no surprises.

Their terms and conditions are pretty straightforward and the application process very easy for anyone with basic computer skills. I also like the fact that I can pay online or by phone rather than direct debit or CPA. I like to have some control and this method of repayment allows me that.

Review posted by Fred

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have just taken out an instalment loan with Satsuma to pay for a trip to Norway to see my sister and her family. I haven't seen them since they emigrated 9 years ago and I am desperate to see my gorgeous nephews in particular before they grow up too much and dont want to be bothered with their boring old aunty.

Satsuma is a company I have used before and so I knew what I was agreeing to and so I didn't have to shop around for a better deal as I was happy with their terms and conditions. I am off to Norway next week and I can't wait to see my sister and her family again.

Review posted by Paul Easton

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am always short of money no matter how careful I am with my budgeting every month but I suppose I am not alone in that situation judging by the amount of loan companies there are available nowadays.

In my opinion if you can find a good loan company that is responsible and doesn't encourage people to take out loans that they will struggle to pay back but instead they approve a loan amount and a repayment schedule that will be easily affordable to that person then that is a good thing and I am all for it.

That is why I am using Satsuma for my current loan as I like the repayment schedule and it is within my capabilities to pay each month. I wouldn't have agreed to it otherwise.

Review posted by Erin

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I took out a loan with Satsuma after having tried other loan companies in the past and not being entirely happy with the the terms and conditions at the time but because I needed the money quickly I went ahead with them.

This time I wanted to make sure I was happy with every aspect of the loan and so my wife and I sat down and checked out several companies before deciding on Satsuma. They approved my loan without any problems and I am very happy with the repayment schedule so I will be using them for future loans.

Review posted by Cathy Ruggles

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

When I took out my first loan with Satsuma it was actually very different from the previous loan companies I had used. With Satsuma I could borrow more than twice the amount that other loan companies offer but with a much better repayment schedule and several different options for making the repayments. In a nutshell Satsuma is much more flexible and that is why it is the best loan company for my particular needs and why I use them on a regular basis. I dont need to shop around for the perfect loan company I am more than happy with Satsuma.

Review posted by Lois

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Instalment loans with Satsuma have got me out of a lot of financial problems over the past couple of years.

Their maximum loan limit is very good compared to a lot of other loan companies and the several options they offer for making repayments is another reason why I like to use them for loans.

As far as I am concerned the more flexible the terms and conditions of a loan are the better is it for me personally and satsuma loans certainly offer that flexibility.

On that basis I wouldn't hesitate to recommend them to family and friends.

Pain free loan from start to finish. Excellent customer service. You know exactly what you will be paying and for how long, no more , no less. Would recommend highly if the High Street banks turn you down.

Review posted by patrick.quendon

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Thank you satsuma for approving my loan so quickly and getting the money to me that same day. I really didn't think loans happened so quickly but I am happy to say you have proved me wrong. I would also like to say how easy I found the online application and as I'm not particularly good with computers that is quite a feat for me.

The next time I need some cash in a hurry I will definitely come to you first and hope to get the same excellent service as I did this time. I have already recommended you to my friend so I hope she gets the same excellent service as me too.

Review posted by Edna Garley

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Satsuma have always been really helpful when we've needed them. Fortunately i have been able to pay off my loans early a couple of times and the live chat guys have been great.

When my husband and I needed to take out a loan we were a bit unsure of the whole online application process and worried that we would mess the whole thing up as neither of us are particularly good with computers.

But with a little bit of help from our grandson we chose Satsuma and our grandson guided us through the application process which turned out to be surprisingly easy. And the live chats made it as if we were in front of the staff at their desk.

When they approved the loan and transferred the money into our bank account within 24 hours we were both absolutely delighted and that is why I am posting this review.

Review posted by Trisha and Ken

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My Satsuma instalment loan is the first loan of this type that I have ever had and I never really thought they would be a good way to borrow money until my friend whose judgement I trust a great deal told me he had just finished paying off one himself and admitted that it wasn't the first. Apparently he had had several similar loans to help him out when his finances were in a bit of trouble and had come to rely on them.

I wish I had found this out sooner as I would definitely have taken out my loan with Satsuma sooner as I am very happy now that my worries over some debts I had have gone away and I can relax and enjoy life again.

Review posted by Isaac

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have come to rely on payday loans to help me out every so often and don't see that as a problem because I can always make the repayments on time. Just recently I started take out instalment loans as it meant I could borrow a bit more and spread the cost over several months.

I chose Satsuma for my current instalment loan as I like the terms and conditions and I particularly like being able to make my repayments online which I usually do during my lunch break at work as I always make a note on my calendar to remind me when the payments are due. Failing that I can pay over the phone which is just as handy.

Review posted by Jen Parker

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My Satsuma loan helped pay for me to go to Marbella with my friends this Summer as I had no spare cash after buying countless wedding presents for friends who had got married this year.

Even though I have a great job that pays good money and I am normally very good at budgeting, these were not my usual spending habits and they couldn't be avoided. So most of my hard earned money went on gifts this summer. Lets face it nobody wants to turn up at a wedding reception without a present for the happy couple do they?

Well thanks to Satsuma it was easy to spoil my newly wed friends and spoil myself with the vacay i desperately needed

Review posted by Amanda Bynes

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

This is the first time I have applied for an instalment loan and didn't know where to start so I just asked my flatmate who uses payday loans all the time and seems to be a bit of an expert on the whole subject. She recommended Satsuma as she currently has a loan with them. So I took her advice and made the online application which Satsuma approved once they had checked my credit history etc. The money was in my bank account very quickly which was great as I really needed to get the money sooner rather than later. If I apply for another loan in the future it may not be with Satsuma but then again it just might be with them as my first experience hasn't put me off.

Review posted by Tessa K.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I used my loan with Satsuma to buy my first car. I had passed my driving test nearly 5 years ago but because I moved to London shortly after and had the benefit and convenience of public transport I never felt the need to use my driving skills. It was only when my new job brought me back to the suburbs and getting to work meant I had to go by train and two buses that I decided it would more practical to buy a car. My dad gave me a helping hand with half of the money but to get the car I really wanted I needed to match that and they obliged.

Review posted by Omega

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My wife and I are due to set sail for our first ever mediterranean cruise thanks to a loan from Satsuma. We had always said that we would love to go on a cruise before we got too old to enjoy it and after my wife had recovered from a serious illness I decided that life was too short to wait until we had saved up enough money. I had a good job and knew I would be able to get a loan and it was just a case of finding the right loan company to suit my needs. After a bit of online searching I chose Satsuma and I am very happy with the loan they have approved for me. My wife and I can go on our cruise and relax and I know that the loan repayments are taken care of each month with the help of Satsuma.

Review posted by victor arsenal

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My dad had been in hospital with serious illness in the past year and once he was given the all clear and were making a good recovery my brother and I decided we wanted to treat him and mum to a holiday. We both have well paid full time jobs but we still needed to get a loan as neither of us had much savings. We worked out how much we needed for the cruise and both applied for loans with Satsuma for half of the total cost. We got the loans approved on the same day and the money within 24hrs. Mum and dad are on holiday at the moment and my brother and I are really happy that we were able to do that for them with the help of Satsuma.

Review posted by Abigail Folk

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I was able to give my son the best 18th birthday party with the help of a loan from Satsuma. Ever since my divorce 3 years ago my son and I have been very close and he has been so supportive to me.

He was very upset when we split up but he never judged either of us and never took sides. I just wanted to make his milestone birthday extra special and to thank him for turning into a wonderful person.

Without the loan from Satsuma the party wouldn't have been possible and so I am very pleased I applied for the loan and they said yes.

Review posted by TJ Hudson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

One of the main reasons I use payday loans is because I love to go on holiday to places like Marbella and Ibiza two or three times a year. I earn good money as a hairdresser in my mum's salon but the payday loans just help to boost my salary a bit more so that I can book flights in advance to get good deals. I use diffrent loan companies but Satsuma are my favourite at the moment because of the repayment options they offer that some other loan companies dont and the CPA which makes sure I dont forget to make a payment when Im busy partying in Ibiza.

Review posted by Billy Whitehead

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I always used to say that I would never use so called payday loans and that only really desperate people resorted to them and they usually ended up being in more debt than when they started but I am very happy to say that i have been proved wrong on both those assumptions.

When my own personal circumstances changed for a short period of time and I had no option but to take out an instalment loan with Satsuma I soon realised that it wasn't desperation but common sense that made me apply for the loan and the responsible attitude of Satsuma with regard to how much they loaned me and affordable repayments schedule they set up for me meant I was out of debt and my loan paid off within 6 months.

There are some things I dont mind being proved wrong about and this is certainly one of them. If I do need to borrow money again in a hurry I will
definitely go to Satsuma first.

Review posted by Bonney tisdale

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

A friend at work was talking about payday loans and how she couldn't survive without them. She told me she uses them to pay for holidays and she couldn't afford to buy her kids half the amount of presents she does at Christmas without these loans. She has never had any problems with repaying the loans and I know she earns less than me so I decided if she could afford these loans then I could too.

So I have just taken out my first loan with Satsuma and me and my boyfriend are going to Tenerife for a last minute holiday this year that we never thought we would have. I am happy with the repayments I have to make and the loan will be paid off before Christmas in case I want to copy my friend at work and get another loan for Christmas presents.

Review posted by Carol P.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I use payday loans regularly and they are usually for either sorting out car problems or girlfriend problems. When its both of them at the same time then I really am in trouble. My car is always breaking down and my girlfriend always wants to eat out in the most expensive restaurants. I can usually manage each month but occasionally I just can't stretch my money far enough and thats when I get a loan from Satsuma. I have tried other loan companies but depending on the amount I need to borrow Satsuma tends to be the best one for me at the moment.

Review posted by Denny Brookes

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I don't use payday loans regularly and that's not because I don't need to but more because I try to be disciplined in my spending habits and being able to borrow money quickly and then just spend it on things that are really luxuries is a bit indulgent. However when I need the money for other things such as unexpected bills or my parents 40th wedding anniversary which I completely forgot to budget for, then my Satsuma loan comes into play and I am glad that I have that option available to me. I don't think taking my parents to the theatre and then a nice expensive restaurant is being indulgent, after all they are enjoying the evening as much as me aren't they.

Review posted by Pippa M.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have come to rely on payday loans quite a bit but as long as I can borrow the money I need with repayments I can easily afford then I can justify using them even if the interest charges are a bit hard to swallow some times. Shopping around for the best loan deal isn't just about getting the lowest interest rates. For me it is more important to have a repayment schedule that I can easily afford each month and that payments are made using a continuous payment authority so that I don't have to worry about forgetting to make a repayment and then getting charged a late payment fee which I find really annoying. Satsuma loans are the right deal for me at the moment.

Review posted by Steve Derwent

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I wanted to do a course in hair and beauty and needed the money for evening classes. my mum and dad gave me some money towards it but i still needed several hundred pounds. Dad suggested gettiing the loan and helped me choose Satsuma. the online application was easy and dad was happy that the repayments weren't too much for me to afford. but he explained to me what CPA meant and said that I had to make sure there was enough money in my account each month for the repayment to go through otherwise I would get extra charges for late payments. So far I haven't missed a repayment and dad is very impressed with me.

Review posted by Carlie Banfield

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I think I might have discovered why Satsuma Loans are called that. My instalment loan with them is set up in manageable segments, so I'm guessing their Satsuma segments? Why not call themselves Terry's Chocolate Orange?

Enough of my ramblings! I have just got my second instalment loan from Satsuma and it was as straightforward and convenient as the first one I took out a year or so ago. I made sure I was set up for the CPA repayment method as before so I don't have to worry about missing a repayment.

This form of borrowing suits me for the moment and unless I was looking for a different type of loan I think I would just go back to Satsuma each time to make things easier for me.

Review posted by Greg, Leigh-on-Sea, Essex

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Satsuma approved my loan and transferred the money into my bank account within 4 hours. Previous loans with them had taken a bit longer. As I had used them before they allowed me to borrow the maximum sum and the repayments are still affordable for me. I don't think Satsuma would have approved the loan if they thought I would have problems making the repayments which I think is a very responsible way of doing business. That is why I don't mind recommending Satsuma to my friends and family as the last thing I would want to do is give them bad advice.

Review posted by Tony Samuelson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My wife and I chose Satsuma loans on the recommendation of her brother who uses payday loans a lot and has been using Satsuma recently. When its your first loan and your not sure what look for in terms of value for money and convenience it can be a bit confusing and so I think taking advice from someone who has used the same company is a good idea. Now that we know how these loan agreements work we will be better prepared to choose a loan company ourselves but for the moment Satsuma is a good choice so we have no regrets using them for our first loan.

Review posted by Eddie Bates

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Every time I take out another payday loan I say to myself this will be the last one but the fact of the matter is I rely on payday loans to help with the cost of day to day living and I think a lot of people like me are in the same position. I have a good job and earn decent money but the cost of living seems to be getting higher and higher. Provided I use responsible loan companies like Satsuma who wont lend you money if they think you are unsuitable for the required repayments then I know I will always be able to use them to keep my head above water for the time being.

Review posted by Jack Peters

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  • Flexibility
  • Ease Of Use
  • Value For Money