The AA

Visit Site

Company Information

  • Company Name :
    The AA
  • Website Address :
  • FCA IP :
  • Business address :
    Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA
  • Phone number :
    0845 241 1308

While many people might think of breakdown services when they think of the AA (theAA.com), the UK company also offer customers a range of other services, from savings accounts and life insurance, to conveyancing services to help customers buy a new home. The AA has a range of unsecured personal loans available to assist its customers, allowing them to take out a lump sum of money that can be repaid over a set term.

The personal loans from AA are unsecured, which means that you won’t have to include any kind of collateral in the loan agreement. AA personal loans come with no arrangement fees, making them potentially more affordable than loans from competing banks or lenders. The loan has a fixed interest rate that won’t change over the course of the loan, no matter what the Bank of England base rate may be, so you can predict exactly how much you’ll need to repay each month, making budgeting for your loan simple and easy.

Customers taking out a personal loan from the AA are able to borrow anywhere from £1,000 to £25,000, with a low 4.4% APR Representative available on loans between £7,500 and £15,000 for some qualifying customers. The personal loan can be used for a range of different expenses, whether you need to carry out improvements on your home or pay for a special occasion. The repayments on the loan can be spread out over one to five years, although one year terms are only available for loan amounts below £5,000.

Customers who take out a person loan from the AA can also access exclusive deals on other AA products, including 12 months free AA Breakdown Cover. Existing AA members who take out a personal loan can also get a half price upgrade on their Breakdown Cover.

To apply for a personal loan from the AA, simply fill out the quick online application to receive an instant decision.

170 Reviews of The AA

I applied for a car loan from the AA last month and got my money straight away, I’m really impressed with their service and their very low interest rates.I hadn’t had much experience with AA in the past but when I was looking to buying myself a new car, a friend of mine told me that if I got my loan for the car through the AA I could combine the breakdown cover with the loan for free, which could definitely save me a bit of extra cash. I did a bit of research and was glad to see that the AA’s interest rates are a bit lower than with my normal bank, so I thought I’d give the application a go. My credit rating isn’t perfect so I wasn’t sure I’d be accepted for the loan, but I got an immediate approval online. The APR I got wasn’t quite as low as the one advertised but it was definitely low enough for me to be able to afford the loan, and I’m really happy with the result.I got the money really fast- I paid a little extra for a courier service to deliver the paperwork I needed to sign for the loan agreement and had the cash in my account within a couple days. Now I’ve got my new car and a year of free breakdown cover with AA, so I’m well covered. I’d definitely recommend the AA to anyone looking for a car loan- very good service, efficient and fair.

Review posted by Emma Ingleworth

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After my wife left me I decided to celebrate a new start, and went for the traditional mid life crisis option of a new sports car!I borrowed £25,000 to make up the difference I needed to buy a bright red Ferrari F430 and wow, it was the best decision I ever made. I've already got a new younger girlfriend thanks to it :)I'd definitely recommend The AA for a car loan... they actually understand about cars etc rather than taking a loan from your bank who couldn't care less. It was quick too... I think I applied on Tuesday and was driving home from the garage on the Thursday morning.

Review posted by Ding Dong The Witch is Dead

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I found AA on the internet and I read up about them on readies and blogs online. I heard pleasant things about them and because I was going to buy a new car I decided to contact them.Because I know they offer plenty of financial services, I decided to approach them and request for a car loan and insurance for it.I looked at thousands of cars and read about their history. I was granted my loan and got my car quite quickly. Because I got the loan and got the insurance package too, I believe I got very good value for money.Keep going AA

Review posted by JonhyHillbilly

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Being a grandmother at the age of 69 one would think that it would be hard to get given any sort of loan. Because if I go for "walkies" who would end up paying my debt? Anyway, because I heard AA gave old people loans, I approached them and decided to request for a car loan.I have a drivers license but havent driven in more than 2 years. They gave me a £4000 loan, and I quickly got my car... Dont know if im going to get insurance with them as well, because for an old lady, its quite pushed...Apart from that, everything ran smooth, was treated like a queen.

Review posted by GoldenOldie

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Im not to happy with AA, what a crappy rule they have that they only provide loans to people between 25 and 70 years old.It is ridiculous because at the end of the day, I have better probability of paying back the loan I requested than and old granny who doesnt work or is sick.Im 23 years old, been working since I left college and have always paid back the loans I asked for, so I suppose I have good credit history.But no! AA denied me a loan just because I am 1 and a half years younger than their "safe age". So Ill just have to go somewhere else where they appreciate their clients more.

Review posted by Not got given a loan

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA offers fixed-rate loans to purchase any car from any seller. That means any make, any model, any year, any style, from any dealer or even a private party. And there are no fees and virtually no paperwork.Funds can be deposited directly into your bank account as soon as the same day you apply, so you can move quickly on your purchase and shop as a cash buyer.Simply fill out a brief, online application, and if approved, sign your loan agreement electronically, set up your account for funding, and purchase your car.Their Loan Experience Guarantee assures this is your best loan experience, ever

Review posted by Vic Basil

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I sold the my old car I had a little bit of cash (but not a whole lot) to spend on a newer model, so I set out to find my perfect new car. I finally came across a great new car and started looking for ways to finance the purchase without having to spend a fortune. The dealership did offer me a finance deal over a couple of years, but the rates were really high and I wasn’t that impressed by the offer.I decided to look around for a better deal and found it with AA. I’ve banked with AA for a few years now and keep a credit card with them, and I’ve always found the customer service to be of a consistently high standard. I applied by phone so that things would be clearer than online and got approved within just ten minutes. The adviser I dealt with on the phone was friendly and helpful which made the whole process far more pleasant. A big thank you to AA for the consistent service and high quality products. Highly recommended.

Review posted by Amy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My car’s engine blew up a few weeks ago. My husbands a mechanic and says its not worth fixing it for the car that it is. Rather scrap it and buy a new shitty car. I was thinking of getting in touch with AA and request a Car Loan for £5000 and get us a nice-ish second hand car. I contacted AA and they seemed quite professional over the phone. They helped us through the application filling out the form. She said that they would send some letters to my house for me to fill in and send back. In less then one week I had a loan! For the service I got the rates for fair. I’m now driving again Thanks to AA

Review posted by Ricky.Saberman

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I was just “window shopping” online going through the best deals and an almighty power put me on AA’s website I saw their car loans and it got me thinking.A week went by and I was checking out new cars, and really getting into the idea of buying.I had been thinking about getting a new car before ever knowing about their rates but things had been hard and my bank will not give me a loan.I went online to AA’s website again and applied. I was accepted, money is in my account and now its only a matter of time… I asked for a Loan and got lucky.Cant wait til I have my new fiat 500!!

Review posted by Rebecca Honeydew

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

To start off let’s just say… I feel old. My youngest of three daughters just got her drivers licence!! She’s no longer a baby! And is now on the dangerous streets driving, so another one for me to worry about! Aaarrgghh!Her 2 older sisters both worked to buy their own first car because they dropped out of school, but my youngest kept thriving and is still a student so it would have been hard to buy here own, and being that the reason I think its more than fair I pay for her first vehicleIm only gonna get her an old Punto so that she can work on her driving skills, if then she wants a top of the range one she can get it herself when she can afford it. This one I won’t mind if it gets a few dents and scratches.On a small loan I got quite a good rate, and were approved very quickly. Thanks AA

Review posted by Tracy Dodd

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Ive borrowed £5000 from AA to buy a Ford Focus. I'm happy with the service, they charged me only 4.2% APR which was less than my own bank could offer me. My monthly payments are reasonable and they come straight out of my bank account so I don't need to do anything else.They didn't need to check much, the whole process seemed quick. I do have a good credit score though, I'm not sure if they accept people with bad credit as they turned my friend down a few days after. I recommended to him as I do to all of you. Just make sure you can pay it back!

Review posted by Callum

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After looking around at the different banks and lenders and their loans, I came across AA.Their interest rates seemed a bit lower than the competitors and I liked that I could do the whole application online. I applied and got an almost automatic response saying that I had been approved for the car loan.The money was in my account the next day and I went out and paid for my car. I got a very reasonable interest rate and the repayments are very fair, so all in all I’m happy with my decision to go with AA!I’ll update if I end up having any problems but so far, so good.

Review posted by alicia.gerson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I'd never heard of AA but a friend recommended I use them when I was looking to take out a loan. The process was a little confusing for me but I'm not brilliant on a PC.I managed to get through it all and £2000 was credited into my bank account in the end. The interest rate I'm paying seems competitive.I have had loans from other companies but didn't like the way they wanted to know why I want the money though. They should just concern themselves with the ability of the customer to pay it back like AA does, rather than what they want it for.With AA as I said it was all fine though.

Review posted by James McCullagh

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I came across some money recently, managed to get hold of 10 thousand pounds thanks to a court case.I thought of buying a second hand car for that amount. Thankfully I didnt, I got home and found AA on Google when I was looking at cars online.It came across me to ask for a loan of 15 thousand, and buy a brand new lovely big jeep like car for 25 thousand.That was one of the best ideas I have had so far, because I am totally fascinated with my new Nissan Juke. I couldnt see myself without it after being with it!Thanks!!

Review posted by Ian Ashford

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I gave my son a car roughly a year ago, he had nothing but trouble with it and sent it to the mechanic more times than he and I can count. We decided to sell the car and I would get a loan to get him a cheap run-around car. AA was amazing and everything worked out so well! The lady was very helpful and informative and I decided to apply online which was very quick and simple. Within a few days I received all the documentation I needed and once I sent everything they needed back, I got the money in my account faster than I could've imagined. The interest rates are better than most companies, and very affordable. Definitely recommend I wanted to get a loan to get rid of my old car and get a new one. But I didn’t have enough to pay for it. I couldn’t ask anyone or put in more extra shifts at work than I already do. So I was tangled up in a bad situation that I needed to escape quickly. And that’s where AA comes in to the story! They got me untangled and I have a lovely new 4x4!!! The Customer Service weren’t always explicit, but all the rest went well. Got approved and loan quite quickly. The interest wasn’t outstanding but its bearable

Review posted by Kyle Trophy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After being involved in an accident with my car it never performed the same again, giving me constant trouble.Engine strange noises, clutch, gear box problems....you name it. I couldnt take it anymore and in the end I had no choice but to scrap it. Unfortunately im not rich and didnt have enough funds to buy another one until AA gave me a loan.As they kindly loaned me £ 7000, I was able to say good bye to my ruddy duddy old car and buy my wonderful new carDon’t you just love the smell of a brand new car!!Everything ran quite smooth with the loan arrangements and application from the moment I picked up the phone until the time I received my money. No complaints.

Review posted by Vashdy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I dont know why but it never came to be that I could be accepted for a loan.I just thought that loans were for the proper wealthy folk not us under-earners. Well we are always learning I guess. Me and my newlywed just moved in to our new apartment. Its not ours, we just pay rent every month :(We considered buying a new Peugeot but at the end of the day, buying new cars arent really worth it. I suggested we bought a 2 year old car. The millage was low, and car in great condition. We got a loan for just over 10 thousand and we now have our nearly new car!Because we are a couple, both working we got our loan easy!!

Review posted by Nicola Larking

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After 2 years of a struggle sharing my car with my partner, it was just a total pain . We both just needed our own cars, as simple as that. So we had to bite the bullet and sacrifice!We made the decision to both ask AA for a loan. As they were approved, now we both have our own transport to get to work. It shouldnt be much of a mission to pay off the loans, as between us we both earn decent wages.Customer services were decent, flexibility was fine, didnt find it too easy to apply, but I think that it was worth it all in the end.

Review posted by Aaron Wicks

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am only 22 still studying at UNI and am quite stuck when it comes to getting from A to B without using the public transports. I had a car when I was 18 but sold it because I needed the money to go to UNI. But I could be without a car anymore so I spoke to my parents and suggested that I requested a loan like a couple of my friends have done. They didnt really like the idea because they say im going to pay a lot of interest. I still did it, requested £2000 to buy a 10 year old Vauxhall. I got the loan no problem, people were pleasant over the phone and the interest wasnt as bad as my parents thought

Review posted by Faye Bumpkin

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Thankfully, AA have bailed me out massively. I inherited some cash earlier this year and decided to put it towards a new car.Thinking I would manage to get enough by the end of the year and would have a new one from the beginning of next year. I never knew that with AA I could get a loan and get the car now!!!!I have now paid back a large amount of their loan and I'm driving a nice shiny Merc.If you need credit, don't be afraid to shop around. AA is very well known & when you go there you don’t go anywhere else.

Review posted by amanda.nickess

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Without a car I couldn't do my job and if I couldn't do my job I couldn't provide for my family. For the past 5 years or so I've been driving a company car but as my firm is cutting back I was required to find my own car.My savings are virtually non-existent so buying a car on the level I need to maintain my image was near on impossible. I got a loan with AA and Voila!!I have my own car and am able to get to and from work with no messing about! I cannot thank AA enough and I have bragged about you to everyone I know!

Review posted by Noah.Ester

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

In order to buy my enormous family a big family car, a people carrier, I had to put down £5000 down as cash deposit, and then would pay a small amount every month.My family was so excited saying how they were gonna bring all their friends home from school with them in the seats facing each other in the boot! Oh the JOY!I didnt have the five grand at the time so I decided to get in touch with AA to get a car loan. I phoned them and I was granted the loan in a blink of an eye. The lady on the phone was super friendly, she helped me with a few issues I didnt really understand but anyway, AA you are the best!

Review posted by denzel

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Its good to know that even though I am only 20 years old, only work part-time and earn little money I was still granted a car loan.I was not discriminated or underestimated/under-valued.I was approved when I requested for a small loan. I dont need much, I just wanted a set of wheels to get me from home to work and back. I was approved a £2000 loan, I bought my new, second hand, nice humble car. They treated me very nicely, as if I was an older person. They were quite flexible with the terms, and interest was ok...

Review posted by Lauren Hudgeson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

It is hard for a single mother to raise 3 kids, putting them through school, feeding them, dressing them, etc. I have a good job, but just dont have enough cash to buy a car.Contacting AA was one of the best things I have done lately. I asked for a loan of £7500 so I could buy one of my favorite cars on the road.While requesting for the loan, I spoke over the phone with a very nice gentleman who helped me throughout all the "paperwork".I didnt get bad interest rates I guess, and I am paying them off over a couple of months... Thanks to AA for the loan

Review posted by Karen

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am not one for leaving reviews on the Internet (usually) but I have been so impressed with how AA handled my loan application from start to finish that I just felt I had to.I've wanted a new car for such a long time, too long in fact and when I finally got round to doing it, I realised I didn't have the savings I thought I did. I've tried to save for so long but month in month out there are unexpected expenses that simply come before the luxury of a new car unfortunately. I shopped around a bit, tried a couple of online lenders to no avail. Most of them were unhelpful and didn't seem to care about my business. That is until I spoke with a lady at AA. With only a brief phone call we discussed my financial situation. Within 15 minutes or so I'd been given a rough loan figure that they'd be willing to approve me on. Since then i've been looking for my perfect car

Review posted by Shelly Dunnigham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA have just got me a new Corsa! I am so happy! I've never left a review before but I am simply over the moon! They've given me a car loan for £5,000 to get a brand new car! I don't need to drive my old banger any more! So, what else to say? I applied for the a loan, they approved my loan and they sent me the money to go car shopping! That was that. The young lad I spoke to on the phone when I first applied was called Phil I think! Great help, great service and now a great car as a result! If you want a car loan or any loan for that matter - forget all those fancy lenders, just go to AA, it seems they're giving out so my advice is to take advantage whilst you can!

Review posted by adrian bush

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My daughter just passed her drivers exam and it is her birthday next week. I wanted to get her an old car so that she can gain some experience... We are a humble family living on the outskirts of London. I couldnt afford buying this car cash. A friend of mine at work recommended I surfed readies.co.uk and compared the best offers. It thought I would give AA a try. From the moment they spoke to me on the phone I was thrilled because It was a very friendly lady who helped me with everything I needed. She found a good instalment plan, that suited me the best.The interest rate was similar to all the other companies I saw and I got the funds in my bank account really quickly and in time for her birthday. Im very grateful to them

Review posted by Brienne Tarth

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Ive had 2 loans before, both arranged by the car dealer himself.I was young and just wanted new wheels so just took what he quoted, signed the papers and every month paid the monthly fees. It was only recently that I realized that Ive been paying crazy monthly fees...so I decided to go online and started doing some research. Took me a while to finally decide to apply for the loan with AA but Im glad I did.Not only because they were professional but because I realize that Im actually paying a little less monthly here than I did with my other 2 loans, yet I borrowed more. I guess one wisens up with age.So... my advise is dont accept any deal without researching. But these guys seem quite fair.

Review posted by Nathan

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I dont have much trust in loaners. Normally too much bureaucracy and red tape, too many questions, too much paperwork, so I must confess that when I decided to buy a new car last month I was tempted not to get my loan at a bank.However as I am a client of AA in the end I thought I would opt for them although still with some reluctance. A friend of mine had also insisted that he had them finance his car and had had no problems so in the end I decided to give them a chance.The loan of £17 000 was given to me in a very short period of time, they were quite pleasant and upon investigating and comparing the interest rates and overall costs I felt that I was getting a reasonable deal so I guess I made the right choice after all.Restored some faith in banks.

Review posted by Scott.Turner

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I got a new job which meant I had to commute and after roughly 10 days I just knew that my old rusty car wouldn't be reliable enough if I wanted to keep the job that I now loved. The problem was that I would have to wait for my first payday and I wanted something a bit more substantial than a car for a few hundred pounds, after all, my future income would now rely on it. I came across AA car loans when I was searching Google. I thought that they only did car insurance but I was wrong. I borrowed £4000 and quickly found a diesel BMW which I know are reliable. I haven't looked back and I arrive to work early most days. I better be getting promoted!

Review posted by Gary Miller

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I broke up with my boyfriend and suddenly I had no car. He used to drive me everywhere. I needed my own car but was out of cash.As we remained friends he advised me to contact Ulster, the company that gave him his car loan. I did and told them I was recommended by a close friend who was a client of theirs.I applied for £ 7k in order to get a nice car and maybe still have some money left over. I have a steady job, so I think it was good enough for them. I am going to pay them off over a long period which is a downfall but at least I dont have to rely on my next boyfriend.AA were quite flexible and professional.

Review posted by Vera Day

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My car is a Vauxhall Corsa from the year 2000 and has been giving me problems ever since I bought it two years ago. Because I am young and cant afford buying anything more expensive then £2500 as that is all I have managed to save, I couldnt really afford buying something more reliable.... but enough is enough. It keeps breaking down and it was costing me loads on repairs. I sold that scrapheap to a friend of mine for £1000 and asked for a Loan here at AA of £6500. Because I'd had a loan from them before and I paid them back without any delays or problems my second loan was approved again in no time. I now bought a used car, but in immaculate condition. Good rates, professionalism, ethics and tailor maid loans with this company. No complaints.

Review posted by Sophie Baxon

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After turning 18 and getting my drivers license my next objective was of course to get my first car. Because I have only been working for a few months and havent been saving enough I had no choice but to think about getting a car loan. I searched on Google for reviews and comparisons between loan companies and came across Readies. I read all about the different companies and what they had to offer. It was a hard decision because its basically all "six of one and half a dozen of the other"... I ended up applying for 2 companies but one turned me down and it was AA who finally granted me a £ 2500 loan. The Customer Service was great, the interest rates dont seem the best, but they didnt turn me back like the other company. Thanks a lot

Review posted by Ariana

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The very polite and friendly representative from AA told me about their car loans, and how I could borrow anywhere from £1,000 to £25,000, depending on what I need to cover the outstanding costs of the car. She also told me that because I’m an AA customer I could access special low rates on the loan, which topped it all off! I applied and was quoted a rate of just 6.1%, which I was extremely pleased with, much better than I was getting from the car dealership anyway! Another example of good quality service from AA and, of course, the money came into my account very quickly within a couple days so I could get my car straight away. Thank you for your consistency and great service.

Review posted by David Neve

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have recently got a car loan from AA so thought I'd come on here to tell you all about how it went. Firstly, this might be the wrong place, but I've got a standard loan, I didn't tell them it was for car but I got approved anyway. Apparently if you tell them it's for a car then they're more likely to approve you - but I didn't bother. I'm not a customer of AA but they lended me the money. I spoke with Gill on the front desk who then made an appointment for me there and then with someone higher up. All I did was tell them what I wanted to borrow and gave them some very basic info. 5 minutes later they gave me a figured they'd be prepared to loan me. The rest as they say is history. I am now the owner of a nice new motor! Great work AA!

Review posted by Simon Philips

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA done me a really good deal on finance to buy a new Ford Focus. I was pleasantly surprised that they could actually beat the deal offered by Ford Finance themselves.It definitely seems to be a buyers-market as I got a brilliant deal on the car itself (over 20% off list price) and then a good deal on the interest payments from AA. I've been saving up for the deposit on the car for the last 6 months so it felt great to drive home in it :)I'm going to keep this car until it needs an MOT then I'll finance another one... I'll definitely use AA for my next one :)

Review posted by Gillian Hotts

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After having contacted a few different companies regarding loans, I had basically given up as I kept getting refused. The other day I was at my friends and we got chatting about it and I asked her how I could get a car loan. She told me to speak to her colleague who told me to apply online, explaining what I was to do,step by step. As I said I’ve been turned down several times in the past but I’m much better financially so I thought this time I would be eligible for this loan. I got home and gave it a try. The terms seemed interesting. Less than 48 hours later the money was in my account, so I was really happy. Ill finally be buying my dream car thanks to AA. Cheers guys!

Review posted by Phoebe Baron

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I wanted to apply for a car loan with an internet only bank as I hate going to the branches in town. So after Googling it I decided to go with AA.I borrowed £18,000 and used the money to buy a Diesel BMW x5. The car is awesome, I sorely needed a replacement for my rather tired old Land Rover and the x5 does the job around the farm brilliantly.AA were easy to use, you just fill in all the information online. I didn't even need to speak to anyone on the phone. Once it was all done I had the money quickly. I'm definitely going to use them again when I get around to sorting my roof and extension.

Review posted by Darren Coe

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I refinanced my truck with AA a couple of days ago. They were excellent at their customer service as they allowed me to get my loan easily and quick. I worked with Ricky and he was a great help, such a professional, very informative, courteous and thorough with walking me through the application process. My refinance approval came in pretty quickly, which surprised me.I want to give a big thanks to Ricky and the team that worked to get my refi completed and accepted in an unbelievable timeframe. I would recommend to all my friends. The best car loan ever invented is with AA! Dont forget!

Review posted by phillis

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Have had 3 loans by them now, and every time they have been so helpful. The AA help desk would also be the best call centre I've ever called. Getting the loan was easy. Upload a few documents and one phone call. Go to lender on their list and find a car. They have tons of lenders to chose from. I found my expedition with no issue. They got my interest rate down from 16% to 3.6% , which was what I deserved. I would recommend using them to anyone that wants to get the best rates for their credit score I guess you just know when you've got the best deal and thats the feeling i get every time

Review posted by Terry Schuman

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am not sure why all the negative comments i am on my second BMW. Much to my surprise i was actually approved thru AA for my first Audii thought for sure you needed a 700 credit score or more to get into one but at the time my credit was poor i mean poor and i was approved. After going thru a Job lay off AA customer service was actually great they worked with me untill i was able to get everything back on track. Even after that i was actually approved for a lease option which i thought i would never be able to, i declined due to mileage issues but i was able to get financed for a 2013 left over Audi a6 with only 13K miles and with the new car scent still on it !!For anyone who wishes to i highly recommend AA over any other. My car was purchased with 28k miles on it i had it for 3+ years because of my long commute i accumulated 178k Miles by the time i got rid of it.

Review posted by happy.happy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I love that this bank only has a small amount of customers unlike the big banks so you get professional service and generally speak to the same person all the time. It is hard to find branches only because it is so small, however the internet banking and service you get when you call up certainly make up for that factor. Great bank. I have had an account/loan with AA for as long as I can remember and have never had a problem. Friendly staff who are always happy to help. And I am delighted to be dealing with such a well-structured lender :)

Review posted by Polly

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

They are a great lender to have a car loan from. My mum has always used AA because my grandad started using them ages ago. I guess we just all stuck with them and to be perfectly honest they've never let me down, not once!However they deserve us as clients, they have no waiting times when I call with any issues and always very personable on the phone. Brilliant in all areas.I have already told my mates about them and maybe if i get a few of them to use AA maybe it will work out even cheaper for me next time, just maybe

Review posted by Dominic Resident

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

They are a very courteous, honest and up front. There are no hidden costs. AA is a low interest and easy to manage lending service. The terms are flexible for the customer and with online access displayed through the net banking site it is simple to view payments and progress for paying off this loan. I have had 2 secured car loans with them and could not find a better interest rate for purchasing a new car. I have to give them 5 stars it would be wrong not to. They are at the top of the list for sure and i suggest you all get in touch with their staff and they'll put you in the right direction. They really go out of their way to help you

Review posted by jean.cooper

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have had 3 car loans with them and I would not hesitate to make them my first point of call when I am needing any loan. I continue to stay with this team of great people because I speak to a person every time I call them.Some staff have been there for as long as I can remember, ie. Amanda. I got to know the staff on a personal basis due to calls I have made about my account or loan. This is a bank that will return your call every time. When I hit some hardship last year due to being made redundant, the Loan's officer was so empathic and kind and gave me time to catch up on a few payments, I was never made to feel awful and guilty.This is a bank that truly truly cares, they will bend over backwards for you. They make me feel like a valued customer. I do not have another bank account and probably never will. AA understand my needs as a customer and have come up trumps every time. You are the only bank in my books.

Review posted by Emily Huck

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The staff are very reliable and knowledgeable about their products and always get back to you when they say they will. They dont call you too much or not enough they know when its best to call and they only do in urgent matters, they might bomb your junk mail but how else would you know about their deals? I have not got a bad remark about them. They've kept themselves squeaky clean in my books and I'm sticking to them! Also there seems to be limited staff turnover which has enabled me to form excellent relationships. Excellent terms and interest rates and experienced friendly staff allowed me to buy my first new car.

Review posted by Felicity June

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have always found them helpful, friendly and most importantly great with their rates. Easy to apply for, quick decision, funding and finalisation. I have been with them for over 5 years, they have always had great service and great products.Competitive market rates in interest. Fast set up of loan and cost saving set up fees. Professional, efficient and very friendly service always, in bank and on phone.Would certainly recommend, have been with them for years and won't go anywhere else! Even got my husband to change to them. Always lovely staff whatever branch I go to. Straight up honest and prompt. Recommend good deals for us to obtain some savings.

Review posted by Claire Baker

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Tired of being broke and having to ask people for money I hate the feeling, but it happens I guess. I had no solution but to buy a new car though, when I was given a good work contract. I looked up the best offers online and I decided I was going with AA. I think all these companies offer pretty much the same at the end of the day. The difference appears to be minimal. Seeing that I was biting the bullet, I decided to bite it hard and opted for a more expensive car than I previously could have afforded. The company were ethical and seemed fair, finding the most flexible deal for me. Rates were good and so was the person who dealt with me. Good end result :)

Review posted by dave

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Before I committed to get a car loan I looked into leasing, but leases are never cheap. Instead I decided I'd have to get a loan with AA. I asked the lady how it works and she explained about their low interest rates. Seemed like a great offer so I took them up on it when I got home and was approved right away. I've got a good credit history and my job is well paid, so I wasn't surprised when I was accepted at the best rate of interest for the amount I needed to borrow. The money arrived in about a fortnight - I had to fill in some forms for them first. And it couldn't have arrived at a better time, as it was predicated to snow the next day. I rushed off after work to the dealership and purchased one there and then. I left my car nearby then drove home. Sadly it started snowing on the way back so I wasn't able to retrieve my old car for a week, by which time I had some serious parking fines on it. AA loan saved me from having to move, or spend a fortune on a hotel near the school, so I'm very happy.I almost took out the finance with the car dealer who sold me the car. Fortunately my wife insisted that I dont, was adamant that their interest rates and hidden charges would be too high so I decided to search for a loan company that she would feel comfortable with.

Review posted by Mark Davis

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Hey Guys I needed a car loan fast because my shoe sole was getting worn out way to quickly lolAA was there for me in my time of need!When searching on readies website we came across AA and as my cousin used to work for them I felt safe, so decided to borrow the £11 000 with them.The overall costs seem to be fixed...no surprises, so although the interest rate seemed a tiny bit higher than what I expected, I felt that for peace of mind I´d borrow from them rather.Very pleased I decided this as client services were very good and personalized.

Review posted by Sienna

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

There are so many companies out there offering so much that one can easily get confused. Its tempting to accept and sign finance right there at the dealers desk...as its convenient and quick...but its more often than not a mistake. The fees tend to be a lot higher than with loan companies as I learned a few years ago when I bought my first car... I was too eager and anxious... Now that I decided to spoil my self with a top of the range 4x4 I couldnt afford to be so impulsive. I took my friends advise and went online where I compared all the offers carefully. I found AA and decided they offered the best conditions as well as acceptable interest rates. So far I cant complain about their services and am overall pleased. Their client handling is good. And I got what i wanted

Review posted by thomas edding

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I’m quite young and finished school not so long ago so I have only had a permanent job for a few months, although I earn good wages. Im very irritated as I was turned down by 3 loan companies.What a load of hypocrites making people believe they can get loans and then discriminating and refusing the loan.I was just about to give up and go back to the manufacturer to buy the car as they had guaranteed me the approval of the loan; higher interest rates but no discrimination... but as I was about to do this AA said yes to my online application; gave me a good deal and an affordable installment.Also treated me like a "person".Tks AA

Review posted by Harvey

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have been trying to save for a car for the best part of 2 years but something always comes up. I always seem to need the money for other things or there is no money left over to put towards a case. It's because of this that I decided to get a car loan. I was considering going for a personal loan rather than actual car finance but the rates didn't stack up. I spoke with AA as as they specialise in car finance they were able to tell me everything I needed to know. They also offered me a range of options not just a standard loan paid back over a fixed period. The lady I spoke with, Leslie I think her name was came across as extremely polite even though I know she'd spoken with 100's of people that day! I gave her all of my info and within a few minutes I was told how much I could borrow.I am now shopping around for cars knowing I have the money ready to go! It's such a great feeling!

Review posted by Helen Rigger

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I know whose door to knock on next time Im counting my pennies. I say this because I was in a bit of trouble last week and I requested a loan with probably half a dozen companies online and they all turned me back. I had just about lost hope when I saw an advert which caught my eyeI went home and spoke to my girlfriend and asked her what she thought about getting a car loan because ours had been an old banger for a long time, now it’s a carcass. She agreed that we would both pay off this loan. We went online and found where to apply via AA instead of via a bank, so we went ahead. We were given an acceptable deal, fast and easy...

Review posted by rhubard

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

What a name for a car loan company. It reminded me of Alcohol Anonymous...strange...but it got my attention when I was looking for a company to borrow money from to buy my small Toyota. As a joke I said I'd let them finance me, but as I started to read more and more on their site I realized that it was one of the best deals I had seen so far. So many added benefits and such a low interest rate. Also, I only needed £1500 to buy my small first car and the majority of the companies only lend more than £3000, so it was not a hard decision. I opted to let AA be my car finance company. It was my first loan and they ensured that they gave me a repayment deal that was affordable. I'm glad to be working with AA.

Review posted by Peter James

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I was surprised to find out that AA is not just a breakdown company, neither just an insurance institution. It is also a finance company and this I had no idea about at all. It was by pure accident that I bumped into AA when I was searching the internet for a good loan company as I was eager to buy a brand new car I had fallen in love with. I started reading all about what AA offers and saw that if we get a loan with them we are given a 12 month free breakdown cover and to me this was worth money,- Also as the interest rates were one of the lowest I had seen. These were 2 very strong points in favor of going with AA, which I did, and am not sorry for, One month after buying my car I had a breakdown , contacted them and immediately I was given priority and they towed my car to the manufacturer. I paid absolutely zero, so choosing them proved to have been the correct decision.

Review posted by Frank Donovan

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have been in love with a nice 4x4 for the last 6 months and tempted to buy it. It is a bit of an extravagance but what the hell, we only live once and I can afford it. I debated which company to get a loan from as I had heard very good comments about AA but a bad one too. A friend of mine was furious with AA for refusing him a car loan, which seemed so out of character for AA...as my friend is extremely well paid and has a secure fantastic job. He was totally unimpressed with them and due to this I almost did not opt for AA. However when reading their terms and conditions I realized why he had been knocked back. I saw that they only lend money to people over 25 years of age...and my friend was 23... This cleared it...and as I'm 30, I decided to read carefully their rules and compare prices. I saw that they had plenty to offer and a low interest rate, so I applied and got the loan. Thank you AA, I'm pleased with your services but strongly recommend that you review your age limitation!

Review posted by Corbin Jackson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have nothing but praise for AA loan company. The deal they gave me was very hard to beat. I compared it with 6 different finance companies. From the interest rate being low, to the extra perks, AA has to be, in my opinion one of the smartest choices around.They are flexible and offer what others don't.I bought my car at a very good price , as they gave me a list of thousands of vehicles to chose from, I was able to see the car's history and decide which one was best for my family and I.I also received a 12 month free breakdown offer and I took out the insurance with AA as a special package.I'm extremely happy with this company and have saved a reasonable amount by opting for them.

Review posted by Isabel Murphy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I bought a car recently that was not too expensive but it was reliable and that to me is the most important. I'm not rich and to me a car is just a means of transport. Provided I feel safe I'm happy. I guess at my age I'm not vain anymore, I just want reliability.The car only cost me £2000 and I realized when I worked out the re payments that if I took out the loan over a longer period of time, I would almost not even feel that I was paying it off, so I did. The installment is so small that it means I'm totally comfortable paying the loan back to AA.They gave me a 12 month free breakdown gift and even offered me insurance for less than I was paying in my old insurance company for my sons car. I couldn't have asked for more. I recommend these people!

Review posted by Maria Hendricks

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I'm 60 years old and I recently decided to upgrade and buy a better car. The car I have is very good but I've been considering a Mercedes for a while now, as I've driven an Audi for too long. I did have the money to pay it cash, as I was trading in the Audi so the difference was not that much. However because the interest rates at AA are so affordable and they throw in a breakdown free gift and offer you insurance at a lower price than I was paying, it pays to take out a loan rather than pay cash. I thought my age could prove to be an issue but it wasn't. I answered the young ladies questions, and the loan was grated in less than 20 minutes. For not making an issue of my age I must congratulate them. Good company clearly.

Review posted by Alan Burke

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I first contacted AA to take out an insurance policy for my wife´s car, as my cousin had told me that they give a very fair deal and are able to compete against most insurance companies.Whilst browsing their site I became aware that they also give out loans for car finance, something I did not know. As I had been considering buying a new car, I decided to take the time to look through their list of thousands of vehicles for sale in case I saw something that interested me.To cut a long story short, I ended up not just taking out the insurance on my wife's car as I initially wanted, but bought a car through them that they financed , together with the perk of free breakdown service for 12 months.It was, I felt, a good deal all round.I feel that the interest rates they practice are lower than most and the deal was a good one.

Review posted by Dennis Van Der Merwe

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have had my car insurance with AA for years. So long in fact when it comes to renewing i let it happen automatically. It has been years since i have had to call a breakdown service but i like having the security of this. Im pretty lucky when it comes to cars. So when it came to getting a new car i called the AA to speak about my policy and what changes would i need to make for the new model of car i want. The lovely Isabel started to ask me questions about the car i was looking for and finance and so on. Isabel doing a great job and extremely helpful is how i ended up applied for my AA Car loan.Thank you Isabel

Review posted by Glen

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I Have breakdown cover with AA and have done for along time, so when i saw them advertise free breakdown cover when you buy a new car with them.I had to call! Im so glad that i did. Even though this was an offer for new customers i was advised if i went threw with the loan they would give me my free break down cover with my new car, they even helped me find me new Renault Cleo Royal blue 2012 plate I love my small carAA made me feel like a valuable customer and gave me the same offer as a new customer. The service was great the whole way threw.

Review posted by Linda Millhouse

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I always see AA stands in my local shopping center given out leaflets. Usually i take them to be polite and throw them away but i noticed they have some great deals. My wife deals with everything so i had to run it by her about looking into changing our car and moving the insurance and cover over to AA for a better deal.After a few hours online we had found a perfect loan with the AA online. The website is so helpful and the online application was pretty quick to fill in and send off.Waiting 24 hours on a decision was when me and the wife began to fight. Nothing is simple when you are married. I would like a new Ford Focus, Hatchback, 998cc, petrol, manual, 5 doors Royal Blue or Snow White. My wife would like a standard black car but she would like something more compact like a SXi Corsa.Happy news our loan came back approved and my wife is now looking at a Ford Fiesta, lets hope i win this battle.

Review posted by Whipped , Essex

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Great Service!Im so happy with everything the AA has done to help me. Not only did one of the call center advises do there job and go threw the loan process application with me , they also directed me online to there website so i can look threw all of the models of cars i was interested in. When it came time to buying the car after my loan was accepted i called up customer services and they helped with break down cover and as soon as my insurance is up with my current provider next June i will be transferring over to AA. The service is helpful and friendly

Review posted by tracey

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA's Loans i find are very competitive and when i done an online search for money to buy my car AA came up Top.There is alot going on with the aa website although i did find this helpful i found it would be better for me to call to speak to someone father can apply online. This was only thing i found negative online.Sales Adviser was police and helpful. They asked about the money and affordability. Ran threw payment options and length of loan. I did like that there was alot of options were made available to me. I all ready had the car i wanted to buy and had seen the A3, but for future i will remember being told you can have a loan and a car from AA, with AA cars.In the end i did end up taken out the loan and once i had the care i got my insurance as well with the AA and my breakdown cover was 12 months free but i did sign into along term contract with this.Love the whole service was very Easy!

Review posted by William Paterson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have just recently moved all my services over to AA when i took my car loan with them. Having Car insurance and break down cover else where because in the past when i have contacted AA for these services they could not compare to what i have.How ever the APR rates of the AA car loan's were so low the other company i looked at online were alot higher. So for my new car i called AAThe service was beyond great, was brilliant! I was not only accepted for the loan but AA took care of everything. I ending up taken my car insurance over to them and my break down cover i was in the middle of taken my sons insurance as well but the age limit stopped this. I was on the phone around 2 hours for the whole service. This was longer than i expected, but the service i got was worth the cost of the call.

Review posted by Nat

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Cancel.I called up The AA to cancel my service. I have had a policy with them that covers myself, my wife and our 2 children for around 4 years.Looking into finances to makes some changes so we could purchases 2 second hand cars. We did not plan to stay with the AA and had no idea they offered other services.I called up to give my 31 days notice on the policy and as always people question you. So i was honest to why i was leaving to make this whole phone call go fast so i could get back to watching tv.Well Trained Staff is the right thing to say. I was shocked to see how knowledgeable the young women on the phone was she went threw some options available to me and my wife, my wife even got on the phone. The whole industry AA as a company offers hundreds types of services. Happy Customer and stayed with AA My wife and myself took out a car loan.Thank you cancellations department !

Review posted by Mr Forbs

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Last week i refinanced my loan with AA on my Seat Leon. I just called up and with in a few minuets was speaking to tony. I would like to say "thanks" to tony as he was very helpful and patient with me. Thank you for walking me threw the whole loan process. The whole process was around 30 to 40 minuets and the refinance approval came while i was still on the phone. I did not need to wait for a decision, this was great!I was so glad to be dealing with lovely people like Tony at AA. I feel well looked after as a customer off AA.

Review posted by Amanda

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My dad swears by AA, So does my grandfather and my Brother. So when it came to me getting my car and looking for finance, we all ready knew the first place we were going to look.I had a look at a local shopping center stand but i found this information overwhelming so i took some leaflets and decided mum can help me at home.My mum did take care of most of the process if i am honest, i had no idea about alot of what was going on. I trust my mum so as long as i get my new car and the payments are made i dont have a problem.Thank you to my family and AA for helping me

Review posted by first time

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA has a great customer service team.I took my loan out little over 2 years ago and it is nearly finished and now that this comes to a close i am looking for a new car and a new loan or a refinance.Customer service are extremely helpful. Took the time to look into what loan i have and payments, type of new cars and new amount of lending, even the re sale of the car i have just now.AA covered everything. EVERYTHING The whole service blew me away I am extremely happy customer and if this service continues i will not be leaving AA anytime in the future. Thank you All

Review posted by Owen

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

29th May i spoke with Nancy, who was wonderful but couldn't help with my problem i did need to speak with a supervisor. I had to wait 2hours to then speak with Scott who helped me slightly.Total and utter confusion with my loan process online and had to wait longer than they 24 hours i was advised. I did not buy my car threw AA or threw a company, i was purchasing my car threw auto trader. So having the money Available to me FAST is what i needed. I had to wait 48 hours to get the loan but i would like to thank Scott as he was the only person who kept in contact with me the whole process as there was a few complications.

Review posted by AA girl

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Would certainly recommend AA, i found them very helpful and friendly and the best part is they have great rates.There is no arrangements fee's and no hidden fee's with there loan option. Over the phone application takes around 15 to 20 minuets and the decision time scales for me was immediately.Very happy with the general service from AA This is a fast growing company with great products and fantastic customer service!There whole process was friendly and very relaxing for me , i felt no pressure at any stage to go ahead with the application. I felt i made the best choice.

Review posted by Lee Mcdonald

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Laid back service -AA was not my first option for my car loan. I have had so many other problems with trying to borrow from my current lender. Trying to keep everything the same as moving company's can be a hassle. Not getting the best deals from my current provider i used a comparison website that led me to AA.AA website was a bit to busy for me, i found it had a lot of information and a lot of options. I felt best suited for me was to speak with someone. Alison was lovely and well mannered threw out the whole call. I felt there was no pressure to go ahead with the application, the whole process to me was laid back and i felt really relaxed talking with Alison about my finances.Over the phone took around 60 minuets but worth every second.

Review posted by Wendy Foster

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I went with AA simply because i wanted my car loan and insurance in the same place with only one monthly payment for everything. This optional was available to me and also I was even more thrilled when they gave me the first twelve months free breakdown cover with my deal when i was accepted.I applied online for the loan off £12,000.00 over four years and the APR was very still competitive when accepted.I went ahead with AA i feel i got the best deal for me and 100 % value for money. Would definitely recommend AA to friends and family.

Review posted by Lewis

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

In the past having used dealership credit structures when buying a car and then progressing to banks for better interest rates I was informed about the AA whom I'd never considered before. I was totally taken aback by their professionalism and their user friendly options . The one that really impressed me was the free breakdown coverage for one year.The loan I applied for was quite a sizeable one but opting for the 5 year repayment scheme suited me perfectly.Amazing what good info and knowledge of what's around can benefit you financially and so quickly too. Thank you AA. I'll not hesitate to recommend you.

Review posted by Julian Armstrong

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I'm 32 years old , have a steady job with a reasonable income and have a bank account and this I believe was all that was required for me to successfully qualify for a car loan at AA..Unbelievable! I didn't even know they offered car loans. Needless to say I was very pleasantly surprised when my loan was granted so quickly at really competitive rates. There was not much red tape as is the norm and the deal included one year's free breakdown cover.I chose the 5 year repayment option which facilitated things for me. So let me say Well done to the AA. I'll certainly pass the word around.

Review posted by Thomas Addisonn

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My name is Sean Mullins.I am 40 years old and unmarried.In the past I had always saved up enough to pay cash for my vehiclesalthough they were really second hand and always needed patching up. This time I decided that I owed it to myself to buy something a bit newer and classier. The vehicle I was after required a £20 000 loan so I approched AA having learned that they had a few interesting options not to mention free breakdown service for one year.In no time at all , all the necessary criteria had been sorted out and I was granted the loan payable over a 5 year period which suited my pocket. I now have the vehicle and who knows a wife might soon follow. Thank you AA .I think you are great and highly recommendable.

Review posted by Sean Mullins

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am 46 years old , married with 2 grown up children, one who still lives at home and believe there comes a time in a man's life when he needs to make a dream come true.I have always loved Motor cars . especially Italian ones and decided I deserved one. Oddly enough my wife agreed with me. A beautiful red Alfa Romeo Guillietta ( 2year old with a warranty ) was the choice and AA helped me to make all this come true. I had heard about them from a friend and apllied for the loan. It didn't take long at all and everything was concluded with me having to pay the loan off over 5 years with a really reasonable interest rate Another great thing was the free breakdown insurance for the first year .Tremendous. I really am overjoyed with our new car and would recommend the AA any day.

Review posted by Franklin Thompson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Thank goodness for AA. I really needed another vehicle and because of a few financial problems in the past the only credit I could get was from the dealership which I thought a bit heavy. I have a steady job now and am totally on the way to financial stability which AA agreed with and granted the car loan I applied for . I suppose my rates were a bit higher than normal because of the possible risk but they were so approachable and friendly and explained everytjing to me in a short while.After assessing my financial position we came to an amount of £160 per month which suited me down to the ground. I now have my car and Iove it Thank you once again AA .Oh and thak you for the free brekdown insurance for the first year Will tell all about AA!!!

Review posted by Justin Franco

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Hello Everyone, My name is Angela, call me Ang and i'm a recovering alcoholic. HA HA HA NOT! AA all though the name is not what everyone thinks of when your first say it, The AA helped me.A Few months ago my car broke down, and no local break down company would come to me in a reasonable time. I had heard off the AA but due to it being a large popular brand i expect it to be over priced service.Boy was i wrong.!Since contacting the AA a few months ago i have become a new member of the whole service. My car turned out the engine was knackered and after speaking with the mechanic he put me on to AA direct. I have now a new car,thanks to AA, they also took away my old car that wouldn't start anymore.AA helped me with my break down cover, car insurance on my Golf and the loan to buy my new car.Great service , have recommend AA to so many people since joining and will continue to do so. Happy New customerAngela Dickson , Surrey

Review posted by Angela Dickson

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I passed my Test in Febuary this year and have been working and saving to buy my first car. I am tired of being 20 years old and taken the bus to work or lifts from family. I have been trying to look for a car for a few months but anything i like i could never afford. So when i found a nice second hand Renault Megane 08 plate with good mileage i decided to call and few places to get car insurance quotes.AA offered me a good quote and break down cover that other services didn't offer packages. The rep over the phone took my email and sent me some web links to AA online and this was Fantastic! I had no idea AA had a wide range of services and a whole section online for buying your first car and so much info.I missed out on my Renault and with AA being so helpful i decided to give them a call to see if they can help. I took out a £2500 over 2 years with reasonable APR rate and they even helped me find another Megan for me and i like how everything goes out monthly all together.

Review posted by Alana Phillips

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA Freephone Telephone number is great and not a long time waiting to get to speak with customer service, i didn't feel like i was hanging around call was answered in a few seconds. Fantastic telephone service and over the phone decisions, is great, what else could i ask for. Happy with the service i got but 2 things i did find a little annoying.I found that they do try and sell you other services as insurance and also breakdown cover. They did offer loan rates with offers attached but i didn't go for any extra options. They can be a little pushy with this.

Review posted by Barry Middleton

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I find AA have good customer service and nice staff. Each time i have had to call i never have to wait around to speak to someone and everyone is always willing to help. My APR when i got my loan was high , was around 10.8 % but i understand this is due to my own credit issues. Still would be nice to have a lower rate.The money was also fast as promised into my bank account. The service over all was ok! i would recommend to people with better credit to benefit as they do offer some great rates, to bad i didnt qualify.

Review posted by Brian Andrews

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I wasn't aware AA done finance loans but i noticed this on a pop up online and i gave there loan calculator a go. I found this very,very easy to use and found a loan that suited me. They online app was easy and i followed the easy steps filling in my info as i went. The decision was online also, and email confirmation was used to contact me and i have not had to call or contact AA at any point and my payments have started to come out automatically.Friendly and Easy service i would recommend to others.

Review posted by Greg

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have been a customer with AA for 28 years now., always have used them to cover my vehicles.Always getting junk mail i don't usually look at leaflets that come threw with the mail but when i saw it was AA and they had customer offers i thought might be a perfect time to take advantage of this and maybe a new car.I called up AA and everything was fairly simple , there was not much to do as i was an existing customer they took care off it all for me.I am very happy how the AA look after there customers.

Review posted by Wayne Faulkner

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have had my car finance with AA for around 13 months now and had no problems with the service. Taken out the loan as i remember was easy and simple and all my payments have came out successfully. Today was the first day i needed to contact them since originally taken out the loan. I got 12 months free break down cover with my loan and i was looking to keep this service on. There was a little running around on the phone between 2 departments and the phone call took nearly 1 hour to keep a service i have had since the start. AA is a great service and happy with my loan Maybe adding other options to online service for customers with accounts with them might save me a call in future.

Review posted by Brian McDonnald

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I was tired driven the same car around for 8 years. My little green Nissan was now older than my eldest child and was getting a little run down and old looking compared to cars i see everyday.I had been looking into getting a new car for months and just never found something that i could afford. Being a single women and not having a man in my life who knows cars , unlike myself i know barely enough. So when my friend told me to cal AA for advice they might be able to help me, i called.Since calling AA 2 weeks ago my car loan as been approved and thanks to AA i have seen two cars with there advice and help and now i just need to pick and pay. Thank you so much AA for being patient with me and helping me.

Review posted by Willma

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Thank you so much to David at AA Sales. I can not thank David enough for helping me find the perfect First car for my daughter. My Daughter passed her test last summer, and has been driven next to me and her father since then, Not being able to find a suitable car for my daughter was my biggest issues. Having a child who has Disabilities can be a daily challenge and driven is something i am so proud my daughter has over come and learned but finding a suitable car was my nightmare.This took time but thank you david for helping every step of the way and taken the time give us the loan to buy the car but also putting us in contact with the correct company's on where to buy suitable car.Melissa

Review posted by Mel Kerr

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Buy a car you want it my favorite part of the AA online service. It was simple to find the car i was looking for. You just type in the make, model and your post code. It runs a search int he full you if you wish but i found my new car less than 25 miles from my home town.Once i found everything i was looking for i called up AA to applied for car finance and to let them know the car i wanted to but was a AA car. They ran threw the application with me and made an appointment for me to go and see the car while i was on hold waiting for a decision. Very happy with the service Would recommend to anyone looking to buy a car with or with out AA finance they can help you. Very happy staff and no pressure on the phone.

Review posted by Andrew

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My loan was nearly finished with AA and i was calling to speak about the last few months as i was looking in to getting a new car. AA helped me with my last loan so i could get my Peugeot RCZ and when i done this the car was 3 years old so i was thinking about a 2014 model of my RCZ. Something the same but more new, fresh and beautiful, i do love Peugeot's.Calling up AA was a little stressful as there was a few options available to me and i needed time to think about what would be the best for me at this time. Now i have a new loan/ refinanced and i all i need now is to find the same car but a newer model.Thanks AA

Review posted by Marry

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I just recently decided I wanted a new car, as my old one was nothing but problems. The only issue was that I could not afford a brand-new and really didn't want car that's been on someone else's hands and end up with another problem. I asked around if anyone had applied to any loans recently and a co-worker told me about his cousin's experience with AA. I then called them to get more information and unbelievably, by the end of the day I had the car bought. If I ever need a loan again, I surely know whom to turn to.

Review posted by Michael Donalds

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I'm in the middle of looking for a second hand car so after receiving a letter from the AA (who do my insurance currently) who are doing loans with a good APR rate I would give them a try. So I followed all the instructions i was given and filled all of the information in online. I had a very quick response back from the AA and to my surprise I've had been Accepted. But... This was for a lower amount that i originally asked for. My self i was confused as i have got a pretty good credit score So I read the info at the bottom and it plainly says they use a credit score system with the help of a certain credit firm .So I contacted this firm and asked for my relevant documents from them this will take around 3 weeks to get to me.I have accepted my AA loan and went ahead with the loan completion and i am waiting on the funds to clear into my bank account.Like I said i contacted the underwriters as i am not clear to why i couldn't borrow more but the credit firm who they used said they would be in contact. So i am just waiting.

Review posted by Matt Mathews

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

When I passed my driving test I was not in the financial position to buy and run my own car, so was having to share a car with my parents, who also needed it for work and ferrying my siblings around! So most of the time I was limited to public transport and lifts after hours!I have just got a new job which is not on public transport routes so I needed to get my own car! I went to several banks and did an internet search! The AA came up with the best deal for borrowing £2,000. The site was easy to use and the loan was easily arranged.

Review posted by Katy Fresher

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I don't think I would necessarily have considered the AA for any other reason than getting finance to buy my new car because there are certainly lots of other loans available at a similar APR .But where The AA come into their own is with the added benefits of breakdown cover and insurance cover at a very attractive discounted rates and that's why I feel as though I have got the complete package when I was approved one of their car finance loans recently.I suppose you could compare it to getting a mortgage with a well known house builder, they just go together and make sense. I think the AA must have been thinking along the same lines when they started offering car finance loans and I am pleased they did.

Review posted by Dean

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Having been a member of the AA for more years than I care to mention it really hadn't occurred to me that they were in the business of lending money. That was until I went on the internet to start looking for a suitable car finance loan and as soon as I came across the AA website I chuckled at how behind the times I was with regard to things like this.Well I am now no longer behind the times with regards to car loans and I have my very competitive loan from the AA to prove it. Not only that, I have just had my breakdown cover upgraded to Home Start for half the price and next years cover at no extra cost. Just goes to prove you're never to old to learn.

Review posted by Jeremy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My Wife and I have been customer with AA for a number of years. Over the last few years we have car insurance with them and have been very pleased with their services So we decided to get a car loan from AA. As of 2 weeks ago we purchased our new car and we did not even look else where. My wife rang them up and spoke with one of the nice lady's who took care of everything for us. They always have someone willing to help.Would recommend this company very helpful staff, the team are always there to help, always get back to you straight away, helping every step... can't thank them enough for there professional attention now got my new car thank you.

Review posted by Sheila Crosby

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA got my attention with there very appealing APR rates as low as 3.8 % i was impressed but not stupid as i know the rate of people being accepted that low is minimum. I had a good look after there web site and customer reviews to get a better understand of what to expects. Having read some horror stories of 12.9 % APR i was hoping i was one of the lucky ones. I applied online as it was the fastest way to get a decision and i did, it was a same day decision and i was accepted. I would love to tell you at 3.8 % but i am not quite that lucky i got approved at a rate of 4.1 % Thrilled and over the moon with the service i went ahead with the loan with no hesitations. I have recommended AA and i will carry on doing so!

Review posted by Tom Rainor

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My Car Loan with AA...I found the staff are always polite and helpful, they make you feel valued customer and offer some great offers on other services that will delight you. But,The APR rate Advised is not guaranteed and can change!Having the paper work and funds with in 5 working days was not fulfilled in time this took around 8 working days to complete and received the funds. I received no satisfactory explanation as to why the APR rate changes, or to why it took longer to get the funds in my bank account.Customer service were however very happy to take responsibility and apologies.Other than that... acceptable and usefull.

Review posted by Ben

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I applied for an AA car finance after looking for a new car. I picked AA after reading the glowing reviews online i just clicked and applied. I received a phone call to tell me I had been approved but I would need to provide more information if i wanted to proceed with the loan. So I did this and waited on a final answer. The paper work and post service took around 5 days and i was then waiting to be told it had got back to AA and get the money.Waiting felt like it took forever and the rep dealing with me was really understanding and I received email asking if I had found a vehicle i was looking to buy yet as the money would be in my account in 24 hours. Nice personal touch. Thank you for helping me get my car

Review posted by Nelson Esther

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I would have no hesitation in recommending AA. Andrea at there loan department helped me with all my initial questioning with great patience. Andrea was great in walking me through the application process to ensure we ended up with the right result for me. Once an application was submitted Andrea kept us up to date on progress of the Money being delivery into my bank,. This was done via email.Andrea made sure that we had 100% peace of mind that the car loan would be accepeted and funds paid as promised...and she did.Thank you Andrea @ AA so much for all your help, your provided us with a wonderful service!

Review posted by Channel Ashwood

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My son passed his driving test first time. As all parents , my wife and I wanted to get him a car, but our plans of putting a certain amount away each month had been thwarted by other things.We decided that is would be an idea to get a load for a small car. This would give him his freedom and us some freedom because he could taxi his siblings to their club activities.We researched our options online and found that Sainsbury's offered a very good deal. It was easy and quick to get a quote. The staff were very helpful and everything was sorted out quickly and efficiently. We are very happy with the service and my son is very happy with his new wheels.

Review posted by Rhyse Willington

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I used AA when i got my mini cooper last year.So when it came to buying something a bit bigger it was no different i used gocompare to compare loans for me.AA came up top on 90 % of my searches so i decided to apply online. The website is easy to manage and took me only a few minuets to find what i was looking for and apply for a loan. The APR rate was a little more than i thought i was going to get but i was happy and the payments were still in my budget.Sensible lending and affordable payments

Review posted by Samantha Coe

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Because I already have car insurance and breakdown cover with the AA it just made sense to go to them first when I was looking for car finance to buy my wife a new car.I did make sure that I checked with other lenders to compare interest rates before committing myself to the loan with the AA and I was pleased to see that they were offering me a very competitive rate together with some other benefits.So my wife now has her new car and we have both been upgraded from our basic breakdown cover to the AA Stay Mobile breakdown service at a 50% discount and the wife's breakdown cover is free for the first 12 months, saving us even more money. All in all I am very happy with the service I have received from the AA and would recommend other folk give them a try.

Review posted by Edward Ashcombe

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I work as a receptionist at my local gold club and it was while I was chatting to one of the regular club members about cars that I got to hear about the AA offering car finance loans. Well of course I knew they did breakdown recovery and insurance but I didn't know about their lending facility.So when I decided to buy a new car recently I remembered that conversation and went straight onto the computer to have a look at the AA website.It didn't take me long to realise that they were just the sort of lender I wanted to use and it wasn't just because they were offering very competitive interest rates. I just liked the whole AA package and so I ended up not just with a loan to buy my new car but I will be looking into their insurance and breakdown cover options as well.

Review posted by Magda H.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

When I started looking for a car finance loan on the internet I decided to do an A to Z search to make sure I covered all the available lenders without missing out on any.Who'd have thought I would end up back with the first lender I looked at but with a name like AA I suppose there was always a chance of that happening.Anyway, I worked my way through every lender right up to the letter Z and decided that the AA were my best option. Whilst I didn't get an immediate approval I was pretty sure their required credit history check would not pose any problems and waited eagerly for their response.From start to finish the whole process took less than a week and I have had the money paid into my account today. I am going to start looking for a new car now and , you guessed it, I am starting with A although I think I can rule out Aston Martin in my search!

Review posted by Colleen Shaugnessy

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Hello All,I recently applied for a loan and it was very manageable. The rates are competitive and AA really does go out of their way to helpIts hard for us all but being a grandmother at the age of 76 one would think that it would be even harder to get given any sort of loan. Because if anything happens to me who does the loan go to? I couldnt bare leaving this world and leaving my kids in debt!!!Anyway, because I heard AA gave old people loans, I approached them and decided to request for a car loan.I have a drivers license but havent driven in more than 2 years. They gave me a £4000 loan, and I quickly got my car...

Review posted by timothy pike

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I'd never heard of AA giving car loans but a friend recommended I use them when I was looking to take out a loan. The process was a little confusing for me but I'm not brilliant on a PC.I managed to get through it all and £2000 was credited into my bank account in the end. The interest rate I'm paying seems competitive.I have had loans from other companies but didn't like the way they wanted to know why I want the money though.They should just concern themselves with the ability of the customer to pay it back like AA do, rather than what they want it for.With this company as I said it was all fine though.

Review posted by P H Parker

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After 5 years of living and working in London straight from leaving school, I have just moved back to the suburbs to be near my parents after my dad had a heart attack recently. I am glad to say he is fully recovered now but it just made me realise how little I saw them when I was living in London and so even though I still work in London and commute there by train, I definitely need a car to be able to get about easily now that I am living in the suburbs.My dad said he would help me when I was looking for a decent secondhand car and as soon as we saw one I really liked we went straight online oon Aa's website where I know the way they work and have always used them for their other serices, and we did the loan application there and then. The next morning I got a phone call from the bank to say I had got the loan and the money was being transferred immediately. I got straight on the phone to the car dealer and told him to put a 'sold' sign on the windscreen of what is now my lovely little VW Golf and I am absolutely delighted with being behind the wheel of a car after relying on public transport for so long.

Review posted by Milly Pippen

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Most people think I am joking when I tell them that we changed our previous car because our baby's pram wouldn't fit in the boot. But that is the truth and had we had the foresight to measure things before we bought the pram we might well still have our other car. But hindsight is a wonderful thing isn't it.Changing prams for a smaller one was not going to be an option as far as my wife was concerned and so that lead us to buying another car and to do that we went to AA for a car finance loan. Fortunately we got a really good interest rate and now that I have got the new car I am really quite pleased that the pram took priority over our old car because the 0to60mph on this new one is really quite impressive but I haven't pointed that out to the wife who is always nagging me to slow down when I am driving.

Review posted by Ronnie Mill

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have belonged to the AA for many years and just read up on their services to discover they give car loans. I had been thinking about purchasing a new car so started to investigate loan companies to compare with the AA. AA had additional benefits and it was really a no-brainer to go that route. I also researched their AA Cars to check out vehicles that were for sale including their history. This was a pretty cool deal.I was interested in a vehicle so pursued the loan with AA. I met the necessary criteria and went ahead and applied. The rate and repayment terms they offered were affordable. Plus I received a discount on some other services with them. I am very satisfied with the loan I have received from the AA.

Review posted by Larry H,

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I passed my test when i was 17 years old and have been sharing a car with my older brother for the past few years. I am tired of fighting over who has the car and when so we decided to sell it and split the money to both try and get our own car. This was the plan. This soon changed after the car was hit in a car park when we were shopping, looks like someone reversed into the back end.I am 22 years old now and working part time and studying at Glasgow uni, i never thought in a million years i would get accepted for a loan, but i did !!!! and since this i have told my brother to apply and see if you car help him get a new car too.I took out a loan of 1300 over 1 year and i got a run around, nothing fancy but she is all mine and the monthly repayments are small enough to manage.

Review posted by Rachel Spice

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Since our daughter moved to the south coast with her new husband my wife and I having been doing an awful lot of mileage in our old car. So far it hasn't let us down but we had been thinking of replacing it a while ago and so now we decided not to tempt fate but get a new car before we drive down south again for Christmas.We are AA customers and as this would be our first loan for many years we decided to stick with what we are familiar with and we were very pleased to hear that AA actually offer a specific loan for the purpose of buying a car.It took a while but we managed to do the online application without too much trouble and we couldn't believe how quickly it all went and before we knew it we had a loan and we have just bought our new car with a much bigger boot to facilitate all the extra luggage we seem to need to take this time, most of which aregoing to be Christmas presents I bet.

Review posted by Alf Terrence

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I joined the AA awhile back because I want to be secure when I am on the road. I consider them a great asset to any driver. I was looking at the literature that came with the membership and realized that they offered financial services as well as support on the road if you broke down.I needed to upgrade my vehicle so I applied to the AA for a loan to buy a new car. The added bonus was additional benefits if you were approved for a loan, which was terrific. I hoped I would be successful. I did meet the criteria they wanted and was pleased when they offered me a very compatible rate and that worked out to a repayment amount that my budget could handle. It was a painless process and I am well pleased with the outcome.

Review posted by Susan F.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

With so many competitive loans being available nowadays at the simple click of a computer mouse, I was finding it difficult to make up my mind as to which company to go to for car finance.In the end my decision to go with the AA was based purely on the fact that the AA are all about cars and getting the most out of them. So that should apply to the loan as well and it would seem the AA agree with me.Which is why I now have a very competitive loan, with easily manageable repayments and to top it all, an excellent breakdown recovery policy which covers every likely breakdown situation and is backed up by a fully comprehensive motor insurance policy.Some people might say it is a bit like keeping all your eggs in one basket but I prefer to think of it as covering all bases in one neat package.

Review posted by Stefan

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I had been with the AA for years with their breakdown service but had never really considered them for anything else even though I knew they did motor insurance as well.What I didn't know until recently was that they did car finance loans and that was great news to me because I had been thinking of changing my car and didn't know where to start looking when it came to the financing of it. Within minutes of looking on a loan comparison website the AA came up and that got me thinking.The AA seemed like a logical place to start looking and I am glad to say that my logical thinking has ended with me getting a very competitive loan from them coupled with a 12 month free breakdown cover, saving me even more money.

Review posted by Greg Ashton

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My late husband had been a member of the AA for many years and had a great deal of respect for them as an institution. So when I recently started looking for car finance on the internet I was somewhat relieved to see the AA were offering loans.I know I should have spent a bit longer looking at all the other loan company options but the AA were a company I felt would be the right one for me for a number of reasons and not all of them sentimental.I know enough about interest rates to know that the quote I got from the AA was just as competitive as the high street banks were offering and that was good enough for me. I also appreciated the free 12 month breakdown cover which came with it as I had never got around to renewing ours after my husband died.So now I have a new car and a breakdown cover just in case I should need it and I know my dear husband would be very pleased about that.

Review posted by Maire H.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I took out my loan with AA 3 years ago and just paid off my last payment earlier today.Well pleased with the loan and paying it off was a piece of cake.Will deffo use them again if needed in future!I gave them a call up and made my payment over the phone with my debit card and had a lovely chat with another wonderful trained customer service adviser.I have enjoyed my experience with AA over the years. They are a no hassle company and staff are there to help.My loan payments have always been taken and paid on time automatically.Very good company and the offer a competitive service so give them a tryYou wont regret i can assure you that!

Review posted by Joanne Marks

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I was unsure of using AA as my banking provider seeing as no-one had heard of them. But after applying, being rapidly accepted and getting famimlliar with the terms and conditions i was well convinved this was the perfect loan for me.I have always want a A3 and always keep and eye out to see if i see anything i can afford. Few months ago i saw on facebook a friend of a friend had a nice oldish BmW for sale with a nice custom plate.AA offered the best APR rate when i done an online search so i had to try them. I wanted the money fast but wanted to have the pay the least back on it. I applied online after speaking with the guy about buying his car after i went to see it. I had to make sure about the car b4 i got the money. I was told online i was approved so i called up to see the fastest way to get the money with out waiting around. Thanks AA

Review posted by Nick

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Well first off, AA weren't the only one offering a market beating 4.9% APR so that isn't why I chose to go with them for my car finance loan. I went with the AA because I hav my insurance through, my parents have their insurance with them and even though my brother who hasnt been driving for long does his insurance throught them.Whilst the great APR rate wasn't the most important factor in my choice, I would have gone to another lender if there had been a much better APR on offer, but it would have had to be considerably better to justify me going with them and not AA. I simply couldn't find a better deal at the end of the day and that's the long and the short of it.

Review posted by Susan Kidman

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I cannot express how pleased I am with the help and great service I have received from AA over the years. The staff are both friendly and helpful when ever i am in there store or supermarkets. So when i was looking to borrow money for AA i expected the service to be professional and friendly like i have always had from them in the past. I called up to speak with some on to apply and go through my finances to see what i could afford. There was a lot of questions i had and information to be taken in, i felt customer services help with any concerns I may have had they quickly put my mind mind at rest.My new car is fantastic and I will recommend each time to anyone requiring to purchase car finance from this company, well done to AA for always providing a reliable trusting service.Sincerely

Review posted by Blossom Noel

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

When I was looking for a suitable car finance loan I didn't focus just on the lowest interest rate, although that is obviously an important factor with any loan.For me the most important thing was convenient, easily affordable repayments over a time period that suited me and because I had got that from AA with a previous loan I had taken out with them a couple of years ago, it just made sense for me to go to them again.At the end of the day a car finance loan is just a personal loan that is being advertised to attract a particular type of customer. AA had already got my attention with the previous loan and all I wanted this time was the same type of loan but for a different reason.

Review posted by K.Loriet

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

After 5 years of working in London since leaving school I did my final rush hour commute on the train. That has got to be one of the most compelling reasons for anyone to give up working in London and settling down to a nice job that is local to them.Well it was for me but it did mean that I would have to buy my first car and even though I was saving a bit on travel expenses now I still needed to get a loan to be able to afford something befitting the new Assistant Manager role I had just landed at a local Estate Agents.Before I went down the route of online comparison websites I made a quick call to my local AA branch who I had been with since starting work and I asked them what they could offer in the way of a competitive, affordable loan to buy my car and they said they were pretty sure they could match any high street bank with regards to APR but that they preferred to quote for their loans based on the individuals needs and affordability in which case the APR may vary from customer to customer.So on their advice I went home and made the application online and within minutes the quote came through and it was based on my personal circumstances which meant it was right for me as well as being competitive.I am going ahead with the loan and hopefully I will have my new car before too long but in the meantime I am quite enjoying the walk to work!

Review posted by Norah

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have a successful business and have become well known in my local community so it is very important for me to have the right image and nothing says more about a man than the kind of car he drives.I wanted to be the first male in my family to own a Mercedes and with the car finance loan I have just got from the AA that is now going to be possible for me.I am on good terms with our local car dealer and he has found a very nice second hand Mercedes for me and I immediately went to the AA for a loan with which to buy it. My friend the car dealer recommended the AA and his advice was very good because I got the loan with a very good interest rate and also 12 months free breakdown cover but I hope I won't be needing to use it now that I have the money to buy my new Mercedes.

Review posted by Mustaph Hussein

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The AA are as much a part of the British culture as the car I have just bought with the help of my car finance loan from them.For as long as I have been driving, which is coming up for 40 years, I have always wanted an E type Jaguar and now that I am about to take my well earned retirement I have bought such a car. It's going to need quite a bit of work to bring it back to it's former glory but that is all part of the pleasure of owning such a classic car.Now that I will shortly have much more time on my hands that is what I shall be doing to keep from under the wife's feet at home.

Review posted by Clinton

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I gave my son a car roughly a year ago, he had nothing but trouble with it and sent it to the mechanic more times than he and I can count. We decided to sell the car and I would get a loan to get him a cheap run-around car. AA was amazing and everything worked out so well! The lady was very helpful and informative and I decided to apply online which was very quick and simple. Within a few days I received all the documentation I needed and once I sent everything they needed back, I got the money in my account faster than I could've imagined. The interest rates are better than most companies, and very affordable. Definitely recommend

Review posted by Monica Ascherl

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I just recently decided I wanted a new car, as my old one was nothing but problems. The only issue was that I could not afford a brand-new and really didn't want car that's been on someone else's hands and end up with another problem. I asked around if anyone had applied to any loans recently and a co-worker told about her experience with AA. I then called them to get more information and unbelievably, by the end of the day I had the car bought. If I ever need a loan again, I surely know whom to turn to.

Review posted by Calvin Shire

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

AA like a few other companies offer great loan rates online. They advertise and show low affordable rates but i have never been approved or saw any been approved for anything as low as 4% Thought I would apply just to see what happens, and i did online. I did not get a online decision as it says you would. I would told i would recieved a call back, wasnt so confident about this at the time. Got a call back telling me I had been accepted and what i would need to do next if i accept this loan. I kept asking him what the catch was, he said there is no catch with this loan. To tell you the Truth until I drove out the showroom with my new car i was still not 100 % sure that this was real I did not believe him. First class service with nice and friendly to deal with staff. Great APR RATES!

Review posted by Gareth

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

when I was looking online for a car finance loan recently I couldn't help but go straight to the AA website after seeing their name on the loan comparison website.It was purely from seeing their adverts on TV through all of my life that I chose them as they were the only company i would consider out of all of the comapnies showed on the comparison site..I do my insurance through them so it was just the right thing to do! I am very careful when it comes to my money and they wouldn't have got a look in if they hadn't offered me such a good deal.

Review posted by Sandra Quigley

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Why don't more banks and loan companies take a leaf out of the AA book when it comes to offering loans to people like me who are on a much lower wage? In my opinion people who are earning huge salaries are just as likely to be a credit risk when borrowing money, but the banks in particular, don't seem to view it that way.Thank goodness for the AA loans because without them I wouldn't have been able to buy my very first car and without my new car I wouldn't have been able to start my evening classes at college because of the problems I would have trying to get there by public transport. So that's two things to thank AA for, I wonder what else they can do for me?

Review posted by Sue Cahill

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I am not ashamed to say that it was my parents who put me on to the services of the AA when I was looking for a car finance loan. I had seen their name on the loan comparison website but almost immediately dismissed them as being some old fashioned institute that wouldn't have kept up with the times with regards to competitive APRs and such.My dad in particular was adamant that I give them a try because he had taken out loans with the AA on several occasions over the years and said there's no way he would have done so if the AA hadn't been offering such good APRs each time.So I took their advice and applied for a loan with the AA who not only quoted me a really great APR but they were throwing in a years free breakdown cover as well. As I am buying a brand new car, I am hoping the breakdown cover won't be necessary but you never know, do you?

Review posted by William

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

This is our second excellent car finance loan with the AA and my wife insisted that we post a review to say how happy we are with the service we have received on both occasions.While we are both quite traditional in our ways and were immediately drawn to the idea of getting our car finance loans with the AA we are not free and easy with our hard earned money and so the AA had to be offering us a very competitive deal each time, which we are delighted to say they were.This recent loan comes with the very handy free 12 months breakdown recovery and as we do a lot of travel holidays in our cars that is a nice little buffer to have in emergencies.

Review posted by Mike & Kathy H.

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have always been with the AA for there great breakdown cover and insurance packages I have been with them the past 4 years and they always offer great bonus to stay with them. When they called to contact me about my renewal they asked me about the car I have and if I was thinking of changing my car. I was happy with my own car but my wife was thinking of getting a small run around for her self so I asked them to send me some information. They did a few days later in the post and we talked alot of things threw and we decided we can afford to borrow and pay back £4,800 so my wife can have a car of her own give that AA approve us at the 4.1 % Apr the advertise.The sad thing is I was not approved at the rate of 4.1 % but j was approved for the loan at 4.6% and I decided to still a ahead with the AA loan.The approved things pretty quickly and I singed and sent all the paper work they sent to me all the 16 pages , nd the money is siting waiting to be spent in out joint account. I will leave that part of the loan to my wife the power is in her hands as to what car she wants to buy and I trust her. Once we have the car I will be calling up the AA to see that they can do to help us with her new islnsurance.

Review posted by Laura

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My friend is a car sales man and she promised to give us a good deal on our daughters first car. She has just started lessons a few weeks ago and we think getting her a car would help give great motivation for her to take driving more seriously.When she started lessons I called up my insurance the AA to add her as a learner driver ontoy insurance and they asked me a questions and I ended up enquiring a out a loan so we can get her a car. Nothing brand new but nothing to old and because we have services with the AA all ready they ofers us some nice bonuses to go ahead and take a loan with them.After talking things threw with my wife and asking mt daughter how she would feel about getting her own car to learn to drive in and then keep and she was thrilled so I called up the AA to speak to someone about getting a loan and the insurance I spoke about a few days ago. I didn't get to speak to the same person ut the did manage after I told them what I was promised to give me the same deal and I went ahead and done the loan with the AA.Thanks for your services and I would recommend anyone looking to borrow money to get a new car then to contact the AA. As they can help you out with much more than a car loan trust me.

Review posted by Michael Lynch

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I had to run the idea of a new car by the misses first before I could go speak to a mate of mine who owns a dealer ship and she what he could do for me. He helped me out and hooked me up with the car I wanted but it was slightly out mt price range and when I told him this I was surprise he told me to go with the AA for finance it's alot cheaper that the company's he offers.He said it was a tip and it helped me out as going over to the AA for the car financial I needed to get my new BMW I have also saved money with insurance and breakdown packages and monthly I will be paying out less than I was before with 3 diffrent company's. So I am glad I listened to my mate and contacted the AA they are a great company.

Review posted by David

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I took my car loan with the AA a while back and I pay monthly like a promised and set up to do no problems. The car fiance part of the AA was good and that's been great it all worked out with a new car and and new insurance.The thing I don't like and I had to contact the AA since taken the loan out orginialy was the amount of email they send about new offers and new services. Also they have started to send me things at home in the post. I called them up to ask for this to stop as I only want contacted if it's some thing about my own services snd not other ones I don't have or don't want. Let's hope it stops because apart from this I like the AA as a company.

Review posted by Miss d drake

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

This is my second time around with the AA and there excellent car finance loans and helpful services.After having my first loan many years ago with the AA I was immediately drawn to them again with the idea of getting a new car came up I knew where to go to this time around.The AA we are easy to deal with and talk to them its like talking with some one you all ready know. I did find this time around that the AA havê better competitive rates and deals at this time, much better than they had years ago I'm delighted to say.This recent loan I took out with them comes with a very helpful free 12 months breakdown recovery total great !

Review posted by Mrs A Woods

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Delighted with the car finance loan from the AA. Couldn't have asked for a better loan package and to think I was going to opt for the car dealers finance!I must admit i nearly rushed into the car dealer finance because I thought it seemed reasonable but then I had never bought a brand new car before and I just thought thats what you do when you buy a new car.My brother put me straight and told me to get an independent loan which would mean the new car would be mine from day one and not the dealers. I hadn't realised that before.So the AA came about because my bank weren't offering a particularly good rate on the amount I wanted to borrow and when I looked for loans online and saw the AA I thought I would give them a go and I am very pleased that I did.So thanks to the AA and I suppose to my brother also for guiding me to the right loan.

Review posted by Stephen Arnott

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I've bought a really lovely secondhand car which is in mint condition and the AA loan that enabled me to make this purchase comes with the added bonus of 12 months free breakdown cover. This hopefully won't be needed but with any secondhand car you can never be 100% sure you won't encounter problems.My first long journey is to Scotland in a couple of months time and having the back up of this breakdown cover is marvellous and will certainly make the journey much more relaxing for me and my wife. Previous trips in our old car were memorable but for all the wrong reasons. Let's hope the AA loan is a good sign for us that we'll have much more happier motoring.

Review posted by Robbie Chester, Basildon, Essex

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I'm very happy with the AA car loan I have just signed up for. 4.3% APR on a 5 year loan period with some free breakdown cover thrown in, what's not to like about it?Its been a few years since my last car purchase so I was a bit out of touch with interest rates and stuff so I did a search on the loan comparison websites and the AA kept popping up. So I did an initial online quote application and was more than impressed with how competitive they were in comparison to a lot of the other traditional high street lenders.The fact they were including a 12 month free breakdown cover with the loan package just helped seal the deal for me and I am so pleased with this loan that I have been recommending the AA to all my friends.

Review posted by Neil Astley, Pembroke

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

We actually only went on to the AA website to upgrade our breakdown cover after the car had been playing up a bit during these cold months. But we looked at the loans they were offering on car finance just out of curiosity and to cut a long story short, we just decided to apply for a loan and buy a new car instead.We were delighted when we were approved a very favourable 4.3%APR on a loan spread out over a 5 years period, so together with what we hope to get from the sale of our old car we should have enough to buy the car we'd always admired, a very nice nearly new BMW X3 which is currently for sale at our local BMW dealers and we hope to get down there and put a deposit on it before some one else snaps it up.Our loan also comes with a 1 year free breakdown cover which we are going to use for my wife's car as we are hoping the new BMW wont be breaking down for a while.

Review posted by Stuart & Penny F., Ealing

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My boy racer days are well and truly over and this loan from the AA to buy my first 'family' car is evidence of that but I couldn't be happier with both the superb deal I got on the loan and also the prospect of becoming a father.My wife is expecting our first child and we need a suitable car to transport our precious cargo when he/she arrives. I'll be trading in the sportscar and walking to the station every day from now on so that the wife can have the use of the new car. So I may be losing my boy racer status but I'll be a damn sight fitter from the extra walking every day and who knows, I might even think about training for the London Marathon.

Review posted by James Beatty

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I purposely went to the AA for this car finance loan because I wanted to take advantage of everything they had to offer with their car finance loans. The very competitive APRand the free 12 month breakdown cover was just too good to miss out on.In my job as a Community Midwife I depend on my car totally, so it has to be reliable and if I do have a problem with it I have to be able to get it sorted sooner rather than later. Babies have a habit of arriving when it suits them and not the midwife!So this AA car finance loan couldn't be better for someone with a job like mine and I'll bet there are quite a few of my fellow midwives that have AA breakdown cover if not AA car finance loans.

Review posted by Rebecca Hinchcliffe

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I've needed a new car for quite some time, as the one I have now was on it's last legs even back when I bought it! I haven't been in a position where I can save enough money to buy a car that's in a considerably better state than the one I've got , so I came to the conclusion that the only way forward was a loan. I've used the AA for my insurance for many years, and I'm a big believer in customer loyalty if you're satisfied with the services you've received, so thought I'd give them a try. Their repayment plan was easy and affordable for me, and finally I am able to afford the car I want.

Review posted by Fiona Walker

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I got an extremely good deal on my car finance loan with the AA and also got a 12 month breakdown cover policy free of charge. That really was too good an offer for me to ignore although the loan was already very competitive. The free breakdown cover was just the icing on the cake as my wife would say.We will be looking to change the wife's car next year and we will almost certainly come back to the AA for a quote and hope that they are still offering competitive car finance loans and of course that 12 months free breakdown cover. If we plan it right we may never have to pay for breakdown cover again!

Review posted by Graham Hanworth, Bootle

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I really like doing business with the AA because they talk my kind of language. I have used the AA for several things over the years, mainly breakdown cover and car insurance but this is the first ever car finance loan I have taken out with them.I am delighted to say that the AA is just as competitive with their car finance loans and getting 12 months free breakdown cover thrown in means an even better deal for me because it has saved me quite a few pounds by not having to renew my current breakdown cover with them.Yes, I really do like doing business with the AA and I shall continue to do so unless they suddenly get taken over my some big conglomerate and they change their way of doing business. I really hope not!

Review posted by Harry Irwin, Walgrave

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have taken out breakdown cover with The AA for as long as I have owned a car, so when I was looking to buy a new vehicle and discovered that they also offered some financial options as well, I decided to utilize this service too. As a long term customer of theirs, they offered me a great deal with a very affordable interest rate. It worked out much better financially for me to use this service than to apply for finance with one of my local car dealerships. Also I knew when I was dealing with The AA that they offer a transparent service with no hidden charges and no unexpected small print.

Review posted by Carla Mendoza

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I didn't have enough money to pay for the car I wanted upfront, and I knew the seller was not willing to hold it for me as there were other buyers also interested. I had some money but not enough, and not forgetting that I would need to take out insurance and check the MOT and other added costs too. I decided to take out a car loan, and was surprised to find out this is a service that my breakdown cover supplier could help me with it. Dealing with a company I already knew was much easier than searching around on the internet, and they offered me a great and flexible service.

Review posted by Gemma Harvey

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Not only did The AA give me access to the loan that I needed in order to purchase my new car, but I also got an added 12 months of breakdown cover, absolutely free. This is something I would have forked out extra money for if I had borrowed the amount with another provider, so it really saved me some money. Being able to do several things with one provider is great for me, as I am really not good of keeping track of things, and having policies with several different companies can be confusing. I will also be changing my car insurance to The AA too as they offered me a great deal.

Review posted by Marie Roosevelt

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

When I wanted some extra funds to put towards purchasing my new car, I turned to The AA. I guess it's probably not the first company the majority of people think of when they seek financial assistance, but they have been taking care of my car in regards to breakdown cover for years already, so they were a company I knew I could trust. The loan service I received from The AA was very prompt, and I was kept well informed throughout. As an additional extra I even got an upgrade on my breakdown cover, what more could I ask for.

Review posted by Martin Daniels

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I chose The AA because of the extra service I got from them, in the form of an AA Vehicle Inspection. When I was looking for a new car, I thought I would have to take a bit of a gamble by trusting the seller about the cars reliability and worth, however this did worry me slightly, especially as a woman – I thought maybe sellers may take advantage of this. With The AA, I didn't have to worry about this, as they took care of that side of things for me. Having them carry out a thorough check on everything, and take the car for a road test, really gave me confidence in what I was buying.

Review posted by Jessy Tolman

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The easiest financial process I have ever completed was taking out a loan to buy a new car with The AA. They already had a lot of my personal details because they take care of my breakdown cover each year, (and have done for quite some time now) so this made the application process nice and fast. On top of this already great service, I even got a free vehicle inspection thrown in as an added extra, to be sure that the new car I was buying was worth the money that the seller was asking. This added extra really set The AA above their competitors in my view.

Review posted by Vanessa Hardman

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

We couldn't be happier with this loan from the AA. It's the second loan we have had with them and both occasions everything has gone through without any problems and of course we have got a very competitive rate on both loans. This is a loan to buy my wife's new car. It's nearly 10 years since she got her last one so it is well overdue and because we have got such a good rate on this loan we have been able to go for a car with a few extras which the wife is absolutely thrilled with. Happy wife, happy life as they say! Thanks AA Loans.

Review posted by Ned Perkins, Amersham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Apart from the free breakdown cover this loan from the AA is no different to the one my own bank were offering me. But lets not dismiss the 12 months free breakdown cover as some sort of gimmick. It has saved me quite a bit of money and that is not to be ignored when you are looking for a competitive loan. I got a very good APR on my car finance loan and the peace of mind that comes with a breakdown recovery service. So that all adds up to a some happy motoring for me and the wife. We like to do a lot of touring in the UK and Europe and thanks to this loan from the AA we will be doing quite a bit of it this Summer.

Review posted by J. Sewell, Tunbridge Wells

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I was going to enquire at my bank about getting a loan to purchase my new car but some friends told me to have a look at the AA as they had recently taken out a car finance loan with them and were very happy with it. They do like a bargain and their loan came with 12 months free AA breakdown cover so I can see why they were happy.I got my son to help me find the AA website on the internet and when we read a bit about what they offer with their loans my son agreed that it was worth applying for my loan with them. So we got straight on to it.We were able to do the whole loan application online and get it approved within hours. I couldn't believe how simple and straightforward the whole process was and now I had better get a move on and find myself a new car. It all happened so quickly I've been caught off guard. Fortunately I already have a buyer for my old car. My niece has just passed her driving test and wants to buy it. I do hope she looks after it, as it hasn't got a scratch or a dent anywhere and really is a lovely little car. I do sometimes wonder why I am even selling it. But it's too late now, I've got my loan from the AA so there's no going back!

Review posted by Pearl Maxwell, Finchley

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Several of my friends at the bowls club have their car finance with the AA so I'm in very good company. We all agree that the AA is very sound and reliable company to borrow money from. Maybe it's a generation thing, but the AA represents all that is great about Britain. It has stood the test of time and survived into the 21st century. That's a good enough credential for me and so I didn't bother going elsewhere for this second car finance loan in 6 years from the AA. Besides, I wanted to take advantage of their 12 months free breakdown cover. Well I'd be silly not to wouldn't I!

Review posted by Harry Roper, Wilmslow, Cheshire

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My impression of the AA had always been a fuddy duddy type of company that sold vehicle breakdown recovery policies. How wrong was I! When I started looking on the Readies loan comparison website for a good deal on a car finance loan I couldn't believe my eyes when I saw that not only did the AA do loads of different types of loans but they were really competitive at that. I feel as though I should be eating a lot of humble pie because I have just been given a brilliant car finance loan from the AA which is much better than the quote my own bank gave me. It also comes with 12 months free breakdown cover which I am hoping I won't have to call upon with my new car but it is nice to know it's there if I need it. I really am very pleasantly surprised and delighted with the AA and won't ever think of them as fuddy duddy anymore!

Review posted by Laura Greene, Chigwell

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Ironically I could have done with the 12 months free breakdown cover when I had my old car but even new cars can give you teething problems so I am pleased that my car finance loan from the AA comes with this free cover. I do a lot of travelling with my job so it will be reassuring to know that if I do have any problems with my new car when I am on the road I can call on the AA to help me out. Even without this free cover I would have been very happy with the deal I have got for this loan and would certainly recommend the AA to people who may not be aware that they give such competitive loans.

Review posted by James Locke, Croydon

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I have had AA Car Insurance for the last 5 years, as well AA Membership for break down cover and Homestart. I took out the breakdown cover when I felt my lovely Mercedes soft top was starting to become unreliable. Sometimes she wouldn't start in the mornings anymore. So I had no hesitation at all in taking out the AA car loan to buy a new car when the Mercedes packed up all together. The staff were extremely helpful and the application was extremely quick, and every loan automatically comes with Breakdown cover. I love that you can have all your car requirements met under one roof by one reputable company!

Review posted by F. Colswell

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

Well I feel rather pleased with myself that I have managed to find myself a really good car finance loan with the AA using the Readies loan comparison website that a colleague at work told me about.I was just going to go to my bank for this loan but this colleague said most people use the internet and the various loan comparison websites that are available before making their choice so I thought I would do what most people do as I didn't want to miss out on getting the best possible deal on a loan for such a large sum of money.So I have my car finance loan from AA Loans and what's more I also have 12 months free breakdown cover which I really wasn't expecting and even my colleague at work might be surprised to hear about that. He really did give me excellent advice and I shall be passing it on to my family and friends although I suspect the younger ones will already know about the internet and comparison websites but maybe not the AA giving such good loans.

Review posted by Valerie Woodstock, Mitcham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

With some help from the loan comparison website I arrived at the conclusion that the AA Loans for my car finance would be the best option for me. It wasn't just because they were offering 12 months free breakdown cover although I must admit that was what helped me make up my mind. Even without the bonus of free breakdown cover I thought the AA loan was very competitive and I am a bit of a traditionalist at heart and liked the idea of getting my car finance loan from such a reputable company as the AA. They wouldn't have survived in business this long if they weren't giving such a good service so I feel as though I am in good hands getting my loan from them.

Review posted by Brian Grover, Mottingham

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My son had just used the Readies loan comparison website to help him find a competitive loan and because I had never heard of them before I did wonder if they were worth using. Certainly my son was really happy with the loan he ended up with and it did seem to save him a lot of time finding the right loan so I decided to copy him and use this website to find my car finance loan. The fact that I was going to try the AA first is irrelevant now but at least I am 100% sure that my AA loan is the best deal for me even without the free breakdown cover which was always the main incentive when I found out about it. There's nothing wrong with wanting a bit more for your money and I seem to have got it with this loan from the AA so I am very happy indeed.

Review posted by Peter Watts, Benfleet

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The AA are excellent when it comes to anything Motor related. I have my car and bike insurance with them, as well as my yearly breakdown cover. Which I have full cover for as we love traveling all over Europe on our bikes. So when it come to taking out a loan for my new easy rider Harley I contacted the A.A immediately. They agreed the amount straight away over the phone and couldn't of been more helpful, and whats more my Road side assistance cover is included for free. I just have to add the extras like european cover etc now. Excellent Company

Review posted by C Hall

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I've taken out this car finance loan with the AA over a 5 year period but I don't mind because it's such a good loan with a very competitive APR and affordable monthly repayments. On top of that I have been given a 12 months breakdown recover policy free of charge. It is the first time I will have had breakdown cover on my car and it's a nice feeling to know you will have that back up if your car gives you any problems. However as I am hoping to make use of the AA Car website and potentially be buying my next car through them I am hoping the breakdown recovery won't be needed for a while.

Review posted by Mark Rickman, Guildford

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I applied for and got my car finance loan from the AA and then I remembered they have an AA Cars website so I went online again and started having a browse. I was very impressed with the website and the range of vehicles they were listing on their website was pretty impressive. I think I may well have spotted my next car and have already started making further enquiries but in the meantime I just wanted to say how pleased I am with the loan the AA have given me and the free breakdown cover is another nice bonus with this loan. Let's hope I have as much luck with my next choice of car.

Review posted by John Bristow, Kendal

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

The car finance loan industry seems to get bigger and bigger and as I like to change my car every 5 or 6 years I welcome this expansion because it usually means the lenders are going to get more and more competitive with their rates which is great for us consumers. However, in spite of the larger choice of loans I have ended up with yet another loan from the AA and I think that says a lot about the AA that they can continue to compete with more and more car finance companies. I don't suppose it hurts that the AA still give you 12 months free breakdown cover with your loan but even without that I am still very pleased with the loan I have got and hope the AA can keep up the excellent service they are providing.

Review posted by M. Jennings, Slough

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My wife and I have always managed with just one car, but after our second baby was born it just became more and more difficult to manage between two jobs, grocery shopping and day care. So we finally bit the bullet and decided to take out a loan with the AA to be able to buy another car. My main reason for going with the AA is the complimentary service and handy combinations they offer. Their car loan comes witha free vehicle inspection, which is great when you are buying a second hand car and relying on the trustworthiness of a dealer and they are independent of the car you buy, leaving you the freedom to choose which car you want. In addition to that we've always had our car insurance through them, so I figured it made sense to stay with the same company and maybe it will help us in the future since we are now a good client. The process was easy and within a few weeks we had a second car for our family, which has made our morning schedule a lot less hectic!

Review posted by Nathan Wells

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

I just like the idea of getting my car finance loan with the AA because of their long association with motoring in general. And as long as their rates stay as competitive as they are and they continue to offer 12 months free breakdown cover as well then I think it's not such a bad choice. Far be it for me to let a bit of nostalgia come between me and a competitive loan and if I thought I could get a better all round deal somewhere else I'd go with it but so far I haven't found a loan that appeals to me as much as this AA Loan and that's why I am happy to go with them for this car finance loan.

Review posted by Peter Moore, Braintree

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

My dad of all people put me onto the AA when I said I was looking for a good car finance loan. I wasn't sure he was on the ball with this bit of advice so I checked out the loan comparison website and sure enough the AA were offering very good rates for their car finance loans and what dad forgot to mention or maybe he just didn't realise, the AA give you 12 months free breakdown cover with your loans. what's not to love about that. I went straight ahead and applied and got my very competitive loan and the free breakdown cover. Mind you, I am hoping I won't be needing that cover just yet because I am buying a brand new car. Still even a brand new car doesn't stop you breaking down because you've simply run out of petrol which I have been known to do on more than one occasion in recent years, so it might still come in handy!

Review posted by Anna West, Luton

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money

When I was looking on the loan comparison website the AA weren't the first to come to mind when I started thinking about getting a car finance loan but when I saw what they were offering in terms of APRs I was quite impressed and so I gave their website the once over and ended up going with them for this loan. It really was as straightforward as that. Firstly, they quoted me a really good rate for the amount I wanted to borrow and secondly they were throwing in 12 months free breakdown cover which just made the loan even more appealing. Maybe if I had already got some sort of breakdown cover with another company I might not have gone with the AA for this loan but the fact is I am more than happy with the overall deal and feel I have made the right choice of lender.

Review posted by Michael Frost, Bury St Edmunds

  • Customer Service
  • Flexibility
  • Ease Of Use
  • Value For Money